Excellent, except for a couple of little things. It's obvious that the hotel is doing a bit of cost cutting. I looked for a washcloth/ face washer, whatever it's called. I know from previous stays that this item is always there. Tried to call some one for a bit of assistance, but had no luck working out how to call Reception . No instructions anywhere. Bloody hell why does everything have to be so hard!

酒店回复：