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厄齐沃特海滩酒店 - 评价详情
  • Guest 时间:2026/05/01
    The only good is the beach is so beautiful. If you looking for a relaxing beach vacay this is not the place go to Mexico. The hotel takes full advantage of you knowing one has limited choices in Naples for a beach front hotel and that is very sad. Standing in a hot line listening to guest argue who was first and who left there bag as there place in line to pay almost $40 for an umbrella after paying dearly for a room with added resort fees is crazy. The hotel should care enough about its guests (knowing the majority are not use to the heat) to want to offer a little shade with their little umbrellas. The drinks are very small and very watered down for a $17 price tag. The server of the beach was so kind, but by herself and couldn’t keep up, while there many bartenders just standing around. There was an awful smell around the pool. Rooms were large, but a little dated. Food was good, but very pricey. This is not any means is not a resort.
    酒店回复:Dear Guest,Thank you for your feedback and for taking the time to write about your visit. We appreciate your kind words about the beautiful beach. We are sorry to hear about the challenges you faced during your stay. Rest assured that we will address the issues you mentioned regarding guest experience, pricing, service speed, and the pool area to enhance the overall guest experience. We strive to provide a relaxing environment and will work on improving the areas of concern. We look forward to welcoming you back to Edgewater Beach Hotel soon!Kind regards,Edgewater Beach Hotel
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