We were told our room was ready to check in but when we got to our room the cleaning people were still cleaning. We had to wait 30 min in our car before being able to unpack. The room was worn down. The room had no trash bags in any of the trash cans. There were parts of the room such as the transition piece from the rug to the tile being busted off. The outside of the room was kind of dumpy. The stairs and balcony walkway area were coming apart. Not impressed with the $25.00 / day charge for beach towels and chairs. The website says towels are included. To get a new towel you have to return the used onne to the front desk. There were limited umbrellas at the pool. The resort website offers rental bikes but it doesnt tell you that in order for the bike rental place to deliver the bikes you have to rent for a 3 day minimum. You have to drive to the bike rental place to actually rent a bike. This was our first visit to Sanibel Island and this resort. We would not recommend this resort and will not be returning in the future. Extremely disappointed.

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