Oue room was clean and ready upon arrival. However, the air conditioning was inadequate for the room. Staff was great, friendly and helpful. Breakfast service is quite limited for hot items

酒店回复：Dear Nancy,Thank you very much for sharing your feedback regarding your recent stay with us. We are delighted to hear that you found your room perfectly clean and ready upon arrival, and that our staff made a positive impression with their friendly and helpful service.We sincerely apologize for the inconvenience you experienced with the air conditioning. Please rest assured that we have passed your comments along to our maintenance team to inspect the system in that room and ensure it functions perfectly for future guests.We also appreciate your note about the breakfast selection. We always strive to offer a high-quality experience, and your feedback regarding the variety of hot items is incredibly valuable as we continuously work to improve our buffet options.Thank you again for choosing us, and we hope to have the pleasure of welcoming you back in the future for an even better experience.Best regards,Guest Relations & ConciergeHotel Posada de la Sillería