Guest
时间:2026/05/01
Sadly it is currently a building site. It is difficult to enjoy a place when all you can hear are noisy machines and workmen banging. My room wasn't ready when I arrived so I was made to move part way through my holiday. My terrace was overlooked by workmen on scaffolding so I couldn't relax outside. The room had poor sound proofing and every morning I was woken just before 7am to the noise of reception/cleaning staff arriving. The advertised daily spa service was closed for the whole time I was there. The advertised garden and bar do not exist. The advertised peaceful retreat does not exist. However, Maria and Joanna on reception were very friendly and welcoming and my room was kept spotlessly clean. The surrounding countryside is beautiful and there is a friendly taverna in the village.
酒店回复:Thank you for taking the time to share your feedback. We truly feel sorry that your experience did not meet your expectations.From the very beginning of your stay, our team made every effort to ensure your comfort and satisfaction. We upgraded your accommodation for the first two nights and remained attentive to your requests, doing our best to address each concern raised.Furthermore we tried our best to explain you that all details of the room are exactly described in ******* but you refused to acknowledge the truth. Neverthless you kept asking for a discount during your stay every day which is why we do not agree hence the bad review.We wish you all the best in your future travels.