Nice stay. Less than usual steigenberger standard I'm used to

酒店回复：Dear 访客,Thank you for sharing your feedback and for choosing to stay with us. We are pleased to know you had a nice visit.We regret that the experience did not fully align with the standard you anticipated. Our team strives to deliver consistently high levels of comfort and service, and your perspective is valuable to us.We appreciate your time and hope to have the opportunity to welcome you again for an experience that reflects our commitment to excellence.Best regards,Steigenberger Pyramids Hotel Management