We requested and stayed in a handicap accessible room. Many of the features were fine. However, the lighting needs to be updated. There should be NIGHT LIGHTS in the bathroom and the main room. We brought one on our own, and unfortunately forgot to take it home with us. But the hotel needs to figure out a solution for people seeing their way to the bathroom during the night, without turning on strong lights (which wake a person up). And then is the bathroom, to find a person's way about without the full strong lights that are the only alternative. There could also be a comfortable chair with hand rails. There was a desk chair that should be replaced because it doesn't help a person to sit or stand with the help of side arms. Lastly, there was no directory in the room for instructions on how to use the TV, how to find certain channels, or how to arrange for a wake up call. It would be nice to hear back once these problems are addressed at this Valparaiso Holiday Inn Express. Otherwise, this is a nice place to stay.

酒店回复：Thank you for taking the time to share such thoughtful feedback regarding your stay with us. We are happy to hear that overall you found our hotel to be a nice place to stay and that many of the accessibility features met your needs.We also truly appreciate your detailed suggestions regarding lighting, bathroom visibility at night, seating options, and in-room information for TV instructions and wake-up calls. Feedback like yours is very helpful as we continue looking for ways to improve the guest experience, especially for guests utilizing accessible accommodations.Your comments have been shared with our management team for review and consideration. Thank you again for your stay and for providing such constructive feedback. We hope to have the opportunity to welcome you back in the future.