AC doesn’t work - at 11pm they offered to move us to another room. We were unpacked and needed to get up at 6am. No one was available to try to fix the problem. Second offered solution was to open the balcony doors. That worked (in May ) for the temperature but we had 7 hours of no / fitful sleep with the street noise. What do they do in August when it is 90 outside??!! Stay elsewhere Perhaps there are reasons why Kempinski yanked their association with this hotel

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