Guest
时间:2026/05/01
Hotel is poorly run at this time. June 1 will be under new management. Restaurant in hotel had limited menu for memorial day weekend, and had a ton of fruit flies, and the food wasnt that good. One of the lamps didnt work in our room. Air conditioner in our room hardly worked. Set to 65 during the night, but actual temp was 78. We heard from people staying there, who have stayed before, that it used to be a great Hotel and that the current owners just let it go and didnt care much anymore. Hopefully it will get more love and attention with new owners, this Hotel has a lot of potential. Our room had lake view which was really nice. Nice big pool, just needs more attention.
酒店回复:Dear Guest,We appreciate you taking the time to share your candid feedback. While we are pleased you enjoyed the beautiful lake view and the spacious pool area, we regret that much of your stay did not meet expectations. We are sorry for the disappointing dining experience. We also regret the maintenance concerns within your accommodations. Your comments are important to us, and we will share them appropriately as we continue working toward improvements. We hope to have the opportunity to provide you with a more enjoyable and seamless stay in the future.Best regards,Marlon CopelandDirector of Operations