There was construction going on here and they didn't let anyone in our group know. When I requested we change rooms during off peak season, it wasn't honored. In addition, the hot water wasn't working for half a day. It was a really unfortunate stay.

酒店回复：Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet expectations.We understand your disappointment regarding your room change request. During the dates of your stay, we were operating at 100% occupancy, which unfortunately limited our flexibility despite our desire to accommodate requests whenever possible.We appreciate you bringing these concerns to our attention, as feedback like yours helps us improve communication and the overall guest experience. We hope we have the opportunity to provide a better experience in the future.