This is NOT A RESORT!!!!! I honestly don’t see a difference between this hotel and the motel right next door. There was ONE person working the entire “resort” all Mother’s Day weekend. No maintenance, no staff. I am so disappointed in this stay. The chairs at the pool were broken. The room had damage including inability to lock the bathroom door. We checked into our room and found MULTIPLE bugs - ok fine it’s Florida. There was no true lock on the front door - no deadbolt or top lock - which worried me having kids in the room. No food/drinks on property. No bathroom near the pool (you have to go to the second floor or your room). No manager on duty on the weekends per the one person working. The only reason I’m giving it 2 stars is because of the view. But that view did not make it worthy. We left an entire night early because of the terrible experience. DO NOT BOOK. Find a nicer hotel down the road or spend a quarter of the price at the equivalent motel next door.

酒店回复：I sincerely apologize for the challenges you faced during your recent stay with us. Your willingness to share your feedback is truly appreciated, as it provides us with the valuable insights needed to enhance our services. We genuinely value your comments and strive to create a memorable experience for our guests. Thank you for taking the time to express your thoughts and for choosing to stay at our establishment. We would be delighted if you considered returning in the future for a flawless stay that our Guests have come to expect. Your satisfaction is important to us, and we hope to welcome you again soon.