Extremely poor service. Long waiting Times for absolutely everything. Very noisy rooms. It was very disppointing and ruined our holidays. Very expensive for what you get. It is at best a 3 star hotel. Would not recommend

酒店回复：Aloha, Emilie,Mahalo for your feedback. We’re very sorry to hear your stay did not meet expectations. We understand how frustrating the delays, noise, and overall experience must have been, especially during your holiday. Your comments have been shared with management as we work to improve our service and guest experience. If given the opportunity we'd love to have you all again and we will provide you the excellent quality customer service we strive to deliver to all of our guests.Mahalo,Ko'a Kea Guest Experience Team