Fabulous well appointed lodge in a gorgeous location , everything you could possibly need for a truly relaxing stay. Buffet Breakfast was plentiful and varied, and the 3 course inclusive dinner menu was fantastic and delicious . Staff were welcoming and very helpful and nothing was too much trouble. A welcome pack was left for us which was a lovely surprise ! A short drive to Gleneagles and Auchterarder , which were delightful and a great base to explore further afield. We will surely return.

The staff was excellent

The food was amazing but the room was fine just the sea view was worth it. The service was slow , in the restaurant the tables were left dirty, chairs were dirty and maybe to save electricity the staff was switching off the fans leaving us in a hot atmosphere, everyone even started sweating . The complimentary breakfast in the bakery section had a cockroach crawling and the breakfast was cold and didn’t taste good , the eggs were also smelling

Good location, good amenities. Overall good value for money.

Firstly hotel pics and description looks great till we got there about 1 half hours from airport I thought this was sunny beach as a couple of yrs ago had a lovely time there its not sunny beach we were put on ground floor room was plain but had patio door to with street view small garden next the heating hit u so hot I was flushing told reception we couldn't put cold air on they said u can't its a one system alter heat settings in one room it does it to every room reception said open patio doors all the time I spent the night thinking someone could come in rob us or worse so staff put us on 4th floor and yes that's 4 lots of steep steps to climb has hotel had no lifts but they said we will get sea breeze keep us cool I was bent over gasping for air that we sought r jet2 rep out and asked to go home early we still had 8 nights to go mainly because of the room but description of hotel facilities is a lie we were told it had 2 al a carte restaurants and main restaurant they only had one it just does theme nights food was bland also breakfast was disappointing hard fried eggs turkey bacon hot dog sausages they tend to cater to Germans and Irish all staff said they don't understand a lot of English language next every day snack bar at hotels only bar consisting of square orange burger cheese and 1 slice of cucumber sandwich the pool had a bar no music was played around pool also pool is icy cold mature show put on looked like cookers trying to dance as for the beach not one sundowner was on that beach to end it all jet2 moved us to there much better sister hotel alas pool still icy still no sunloungers on beach al a cartes were crap still catering for Germans and Russians hotel looked the part but it wasn't still karaoke bar closed so no music this hotel has 32 bars and pool bar but I will never be back to either hotels

The moment we were shown our room, I opened the window, listened to the cascades of the waterfall, and took a seat on the windowsill to take it all in. Sheen Falls Lodge has a way of making you feel like you've stepped into another world entirely. From the deer that greeted us on the front lawn as we arrived, to the staff who made you feel at home — this place is something special. The ma?tre d' Matteus made us feel genuinely looked after at every meal, and the massage therapist Annalysa in the spa gave me one of the best massages I've ever had — I actually fell asleep, which I think says everything. All the staff were equally warm and hospitable throughout. The room was spacious, the shower pressure was genuinely to die for, and the waterfall view never got old. My birthday dinner at The Falls Restaurant was delicious — I could have eaten ten bowls of the cheese ravioli in onion broth. And then there's Guinness the cat, who I'm fairly sure is the true owner of the estate, wandering around making sure everyone is enjoying themselves like any great host. From reading in the library with a live pianist playing in the background, to playing board games in the drawing room, to sitting in front of a fire with a hot chocolate and Baileys — pure decadence. I felt like I was living the life of Gatsby. As we drove away a rabbit appeared to see us off. I can't wait to go back.

Wonderful stay with such friendly staff. Breakfast and supper were delicious. Great location.

El hotel es hermoso, se pusieron en contacto conmigo 1 día antes del check in para coordinar la entrega de la habitación, el área es super tranquila, vistas excelentes, personal amable y tienen opción de desayuno en las instalaciones. Lo recomiendo al 100%

Parfait ! Le service est excellent et l'h?tel magnifique

一切都很好 服务衞生??????建议选者北边西边房间 很出片 这个价钱在欧美洲只能住最普通的四五星酒店 真的很推荐

酒店回复：感谢您对服务与衞生的高度评价，并向其他宾客推荐北边西边的出片房间。期待您再次光临，续享云端之上的超高性价比之旅～