Whenever we're in the area, we always try to stay here. The rooms are awesome, always clean, comfortable beds, staff is great & we always enjoy the breakfasts (there is quite a bit to choose from....hot & cold....and they're good about keeping it well stocked). There's tons of parking & it's in a safe/beautiful area.

酒店回复：Robert,Thank you for your kind words. We try to keep our breakfast area well stocked and full of choices for everyone. We are happy you felt safe and found the surrounding area beautiful. We hope to host you again in the future.

the front desk personel were very helpful and pleasent. the concierge desk lady was rude and did not seem to care about assisting us with their advertised paid property tour. she clearly did not care who i was. i would not let rude staff member affect the other great staff and change my option to consider the hotel for another stay. our room was far from the restaurant and i asked to upgrade at our cost however there were no rooms available. seemed untrue as there were very little cars and people on this huge property. this hotel and property has alot of potential and wish to see it be better

An amazing place to stay. The cottages are just so beautifully decorated with everything you could possibly need.

酒店回复：Thanks, Lisa, we appreciate your review.

Amazing place! Great food at the restaurant and great drinks as well!!

5 Sterne – Absolut empfehlenswert für den Besuch im Europa-Park! ?Wir hatten einen fantastischen Aufenthalt in diesem Hotel und sind rundum zufrieden. Von der Ankunft bis zur Abreise hat alles perfekt gepasst. ?Was uns besonders gefallen hat: ?Zimmer & Ausstattung: Die Zimmer sind sehr sauber, modern eingerichtet und technisch auf dem neuesten Stand. Als besonderes Highlight wurde uns beim Check-in sogar kostenlos ein Upgrade auf ein Zimmer mit Balkon angeboten – eine tolle Geste! ?Service: Das Personal ist überaus zuvorkommend, freundlich und hilfsbereit. Man fühlt sich als Gast wirklich willkommen. ?Komfort: Es waren ausreichend Handtücher vorhanden und das kostenlose WLAN funktionierte einwandfrei. Ein gro?er Pluspunkt ist auch der Parkplatz direkt vor dem Hotel, was die Anreise sehr entspannt macht. ?Verpflegung: Das Frühstücksbuffet war sehr reichhaltig und bot eine super Auswahl. Ein perfekter Start in den Tag! ?Lage: Die Lage ist unschlagbar, wenn man den Europa-Park oder Rulantica besuchen m?chte – man ist in kürzester Zeit dort. ?Fazit: Es gibt von unserer Seite absolut nichts zu bem?ngeln. Wir kommen definitiv gerne wieder!

Good location near to local market. Open valley views. Newly built property gives advantage of new interior feel and amenities / facilities like miji bar ,smart tv etc however I personally faced issues with set top box and water heating. Overall wel maintained and hygienic with some issue around flies and insects in room which I faced but not a major concern. The property management can be better in dealing with customer requests for providing better client experience and be little flexible than rigid on prices and cost. I was not allowed to add breakfast at the same cost I paid with Goibibo when I had to extend one night booking directly with the hotel and hotel charged additional cost for breakfast. Overall a good choice with only feedback around staff and management to be less business minded and focus on customer delight.

Blaine at the front was awesome! She got us checked in early and on the same floor with a great view. Really nice walk along the river nearby.

酒店回复：Hello there,Thank you so much for the kind review! We’re thrilled to hear Blaine helped make your stay extra special with an early check-in, a great view, and accommodations on the same floor. We’re also glad you enjoyed the beautiful river walk nearby... it’s one of our favorite local spots too! We hope to welcome you back again soon.Make TracksTeam Eddy

Our stay was okay but there was construction and the pool and hot tub near our room was closed for the season. Wasn’t what we expected. The rooms were clean and the front desk staff were friendly, but did not explain how to get to our location.

Camere pulite e bagno bellissimo Anche se per pochissimo mi sobo trovata benissimo. Sicuramente ci ritornerò

My only complaint was the Wi-Fi the TV would go in and out every 30 seconds, which was annoying. I also couldn’t get Wi-Fi for our phones even when we were on there Internet. The rooms were excellent. The property is beautiful. The Wi-Fi is my only complaint.