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The staff was super sweet. The resort is a little on the quiet side. Needs more entertainment and exciting things to do. They tend to run out of food options very quickly. At times the Diamond Club staff wasn't so accommodating. I feel like it made sense to just get a regular room as there were no major differences in the Diamond Club package outsode of alcohol options and the swim out. The food was tasty and overall we had a great time. Joshim & Jemisha made our experience memorable.
酒店回复:Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Royalton Grenada, An Autograph Collection All-Inclusive Resort.We are pleased to hear that you had an overall enjoyable experience and that our team members, particularly Joshim and Jemisha, helped make your stay memorable. We will be sure to recognize them for the positive impact they had on your vacation.We also appreciate your honest comments regarding the entertainment options, food availability, and your Diamond Club experience. We understand the importance of offering engaging activities, consistent dining selections, and enhanced personalized service for Diamond Club guests. We regret that certain aspects did not fully meet your expectations, and your feedback will be shared with our management teams as we continue working to improve the overall guest experience.At the same time, we are happy to know you enjoyed the food quality and experienced the warmth and friendliness of our staff throughout your stay.Thank you once again for your valuable feedback. We truly appreciate your support and hope to have the opportunity to welcome you back to Grenada for an even more enjoyable stay in the future.Warm regards, General Manager, Royalton Grenada, An Autograph Collection All-Inclusive Resort
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Arrived at 10pm was greeted by a polite man.
On arrival to room, found blood in bathroom. Hot water from sink but not in shower.
Bedroom was pretty dusty but beds were very clean and comfy.
Bedroom are huge with plenty of storage.
Great location cross the road and your in Cabot circus and also 2 days of parking was free.
Will definitely be returning at some point.
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The staff were superb and couldn’t have done enough to help in so many ways - from
Check-in to helping us with an early breakfast as we had to leave earlier than their normal hours on a Sunday. Our room on the top floor had beautiful views and lunch outside in the sun on the terrace was fabulous. Our only disappointment was that the bar food on a Saturday evening was poor - I am sure had we eaten in the restaurant it would have been fine but perhaps a different chef does the bar food - some was dry and overcooked and the fish and chips were soggy and disappointing. We should have said more at the time but were too polite. The spa was busy but nice, we didn’t spend much time in there as it was too crowded but that’s not anyone’s fault and is to be expected. We would go back for the quality of the staff alone.
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Stayed here while visiting Canadian National Vimy Memorial and other Canadian WWI sites, and the location was absolutely ideal. The staff were incredibly helpful, the hotel was very clean, and dinner was excellent. Having Louvre-Lens just across the street was an added bonus. There was also ample free parking, which made exploring the area by car very easy. The continental breakfast was decent, though my expectations may have been a little too high after such a fantastic meal the night before.
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Un posto da favola per rilassarsi e per staccare la spina, in collina a poca distanza dal mare: giardino e piscina curatissimi, colazione a buffet ottima e varia, gentilezza del personale.
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A Husband and wife run the B+B. They were very welcoming to us. You could order breakfast the night before, for anytime between 7-9. It was made to order as well. The room had a super-king bed which was fantastic. The bathroom was very modern. The Lounge/dinning area is full of wonderful antiques. The house itself is over 400 years old. Overall, a great experience, happy to stay there again and have recommended it to other friends.
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Incredible setting with a stunning dramatic mountain backdrop. Beautiful two tier pool with infinity feature and sea views across the gold course. This has been my second time at the hotel and I’d happily return.
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最满意的是早餐和奶香山丘的猫咪、竹林,因为临近订的,只有loft,带小孩住不是很方便,房间温泉泡池设计得私隐性不好,然后让加一床被子也是因为説忙,四五个小时才拿来…
酒店回复:尊敬的宾客,非常感谢您抽出宝贵时间分享入住体验,也由衷感谢您对我们早餐、奶香山丘的猫咪与竹林环境的喜爱!对于此次入住中给您带来的不便,我们深感歉意。关于您提到的问题,我们已第一时间进行了覆盘:后续会优化房型推荐,为带娃家庭优先推荐更合适的房型;针对泡池私隐性问题,我们会加装遮挡设施并优化设计;服务响应慢的问题,我们也已加强员工培训,提升加急需求的处理效率,避免类似情况再次发生。再次为本次入住的不足向您致歉,期待能有机会再次为您服务,让您感受我们的改进与诚意。
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Guest
迪纳杜酒店
时间:2026/05/01
I was not happy about the service in general
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Guest
猫头鹰酒店
时间:2026/05/01
Abbiamo soggiornato due giorni in questa struttura, eugenio e la mamma due persone fantastiche, disponibili al massimo tutto eccellente, Consiglio vivamente questo posto
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