Overall I had an decent stay at the Sofitel Philadelphia. This hotel is a good deal when the rates are reasonable. The rooms are well comfortable and large and the beds were excellent. Where this hotel fell flat for me was the service and the overall property condition. Service was generally apathetic and inconsistent, especially when trying to add a night to my reservation. I was given a hassle about remaining in my same room which involved needing to get a manager to fix after I had been assured both on the phone and by the agent when I checked in that this would be no problem. It was resolved but with unnecessary headache and would've acted differently if I was told the truth. Regarding the condition of the property, while I appreciate the recently refreshed lobby area, the rest of the property is woefully dated and lacking in cleanliness. My bathroom, while generous in size, was covered in hair from the previous guest and overall condition of the furniture across the room was dated and worn. The hallways are also worn and the elevators are terrible, and on the date of checkout only one was working. The refresh downstairs needs to be carried throughout the property to the guest areas. Would I stay again? Depends on price, while it was a great deal during my two nights, it was double that on Saturday which prompted me to change hotels for my final night in town because this is definitely not a $500+ a night property. I would consider another stay at the right price point.

新开的民宿，在小天池旁边，交通很方便，管家小姐姐推荐的攻略非常好，两天完美的庐山之行。

Hotel very clean,staff are very nice,this is new hotel

酒店回复：Dear Sir/Madam,Greeting from Best Western Matter TiwanonThank you for your share this review. I am delighted to read your review. We are glad to hear that you enjoy our hotel and satisfy with our hotel's cleanliness and cozy.Lastly, on behalf of Best Western Matter Tiwanon, I would like to thank you once again and looking forward to welcome you back at our hotel in the next opportunity.Best Regards,Best Western Matter Tiwanon

We recently dined at the Amber Springs Hotel and unfortunately one of the main dishes was quite disappointing. I ordered the Nasi Goreng, which included pork belly. I fully appreciate that pork belly is a fatty cut, but what was served was largely inedible - three or four pieces that were almost entirely fat rather than properly cooked meat. I’ve had pork belly many times, and this was not prepared to the expected standard. The rest of the dish was average at best - the rice was fine, the vegetables were okay, but overall it lacked flavour and no soy sauce was offered. There was also a fried egg on top which felt a bit random and was overcooked. I did raise this with the manager, who was very polite and handled the interaction well. However, when it was brought back to the kitchen, the response relayed from the chef was simply that “pork belly is supposed to be fatty.” That felt dismissive of the feedback rather than taking it on board. To be fair, we were still charged for the dish, which is fine, but the bigger issue was the lack of acknowledgement that the dish itself wasn’t right. A more constructive response from the kitchen would have gone a long way. Overall, good service from the floor team, but the food and handling of feedback on this occasion fell short.

A lovely pub with very tasty, well priced food and friendly helpful staff. We're very happy that we found this little gem.

酒店是对原有酒店改造新开的，地段好、服务好，订的山景房间免费升级为270度无敌江景亲子房，开心开心！特别表扬前台赵丽萍小姐姐，接待热情，还帮拿行李送至房间，感谢感谢！君澜酒店值得信赖！

酒店回复：??夜赏彩虹流光??尊敬的宾客：您好！非常感谢您给予我们 4.7 分的超高好评！很高兴您认可酒店全新升级改造后的整体体验，优越的地理位置搭配舒心旅居环境，让度假出行倍感便捷惬意。很荣幸为您免费升级至 270 度无敌江景亲子房，推窗尽揽新安江 17℃曼妙江景与山水风光，沉浸式感受酒店宋韵雅致的设计格调。特别感谢您对前台赵丽萍小姐姐的暖心认可，贴心接待、主动帮拿行李送至客房，是我们服务人员应尽的本分。我们始终秉持贴心细致的服务初心，用心守护每一位宾客的入住时光。新安江君澜度假酒店依托得天独厚的江景资源与宋韵文化底藴，致力打造暖心治癒的度假居所，期待您常来驻足，我们随时恭候您的再次光临！

Sch?ne Zimmer und sehr Nette Bedienung abends im Restaurant und an der Rezeption. Faire Preise und gute Qualit?t der Speisen. Praktische E-Lades?ulen direkt vorm Hotel.

酒店回复：Lieber Gastherzlichen Dank für Ihr positives Feedback! Es freut uns sehr, dass Ihnen unsere Zimmer, der Service im Restaurant und an der Rezeption sowie die Qualit?t unserer Speisen gefallen haben. Auch über Ihr Lob zu unseren E-Lades?ulen freuen wir uns sehr.Wir hoffen, Sie bald wieder bei uns am Rüstersieler Hafen begrü?en zu dürfen.Mit herzlichen Grü?enDas Hotel Sch?ne Aussicht am Rüstersieler Hafen Team

Great location. Brilliant staff. Well-stocked bar and great food. Will definitely be returning in the future.

La chambre était agréable avec une fenêtre donnant sur le jardin. L'h?te est très accueillant et sympathique. Le petit déjeuner était bon. Je vous recommande si vous cherchez un endroit où résider dans la région.

Pengalaman luar biasa sekitar byk foodcourt

酒店回复：Terima kasih banyak atas ulasan positifnya ??Kami senang Anda menikmati pengalaman menginap di Horizon Living – Nagoya Thamrin Apartemen.Kepuasan Anda adalah prioritas kami, dan kami akan terus berupaya memberikan pelayanan terbaik.Kami tunggu kedatangan Anda kembali di kunjungan berikutnya ??