Internet was very slow. Staff, not great. Nobody works during the night. Freezing cold rooms and when trying to put the heaters on, they don't work. You have to sleep with scarves and jackets on. Breakfast is terrible. Bathroom door is made of glass and the bathroom has a window towards the living room, with the blinds on the living room side of the glass. Personnel always makes sure that you know when they are closing or leaving. Pillows are terrible also, and bedding had a humid feel.

Al was amazing! All the staff very friendly, helpful and professional. The arome in the hotel was magnificent...so clean, fresh with relaxing scent... amazing... Food was great, the servicing team very pleasant... thank you for this awesome experience!!!????????

酒店回复：Hi Marcela,We’re pleased to hear you had such an amazing experience with us! Al and the rest of our team strive to provide friendly and professional service, and it's wonderful to know you enjoyed the ambiance and the food. Your kind words truly touch us, and we’re thankful for your appreciation.- The Staff at Crowne Plaza Knoxville Downtown University

Nice hotel in a good location. Beautiful old building but maintained well. Bathroom was nice and the shower had great pressure.

Hébergement pratique, bien situé.

Excellent for everything in hotel ???? Clean and location ??

Always great to be back Nice hotel located in the centre of town If you want, they organise daily sport activities or, if you prefer, you can enjoy the spa with excellent staff The rooms are all clean and comfortable, the restaurant is very good and has an excellent wine selection The staff is their strongest asset All very kind and professional

酒店回复：Thank you very much! Best regards Francesca Bonanni

It was amazing family holiday?? Hotel location is terrific: Olimpian Mountain from one hand side, sea from other! It’s create a big pleasure for eyes. Big clean beach is near. Hotel has a lot of pools for everyone to sweem. Room there we ware placed was big, clean, aircondition worked perfectly. Bar service this year was free, like never before. Ladies Dora and Olha were very pleased and open for creating good mud for visitors. Big respect for kitchen!!! our children got amazing tasty soups and porridge! They eat 2 plates! Other meal also was very tasty ?? Young lady from Reseption and Gest Relation were very pleased and helpful for every klient need or question. Whack you very much girls??????yours smile can make a day for every gest! Before trip i read a lot of opinions of the previous years to be ready for unexpacted. But the hotels management solve almost every existend point. Thank you ?? your’ve done great job! Only one mines ?-? your hotel still have - there as no exchange room and toalet on the beach. But our room wasn’t so far ??

Staff were polite and genuine. We enjoyed our stay thank you

Excellent hotel with fantastic views. Very clean and well run. Breakfast was great / beyond expectations. However lunch at restaurant was very underwhelming and we had much better lunch / dinner at nearby restaurants.

We were told our room was ready to check in but when we got to our room the cleaning people were still cleaning. We had to wait 30 min in our car before being able to unpack. The room was worn down. The room had no trash bags in any of the trash cans. There were parts of the room such as the transition piece from the rug to the tile being busted off. The outside of the room was kind of dumpy. The stairs and balcony walkway area were coming apart. Not impressed with the $25.00 / day charge for beach towels and chairs. The website says towels are included. To get a new towel you have to return the used onne to the front desk. There were limited umbrellas at the pool. The resort website offers rental bikes but it doesnt tell you that in order for the bike rental place to deliver the bikes you have to rent for a 3 day minimum. You have to drive to the bike rental place to actually rent a bike. This was our first visit to Sanibel Island and this resort. We would not recommend this resort and will not be returning in the future. Extremely disappointed.