Shantou Gangli Hotel is located in a clean and convenient location. Good food is readily available and there’s also a cinema nearby! The duplex room with a queen bed and a single bed works perfectly for our family! The other room with 2 queen beds with the sea view is rather spacious, too! Amenities like washing machines and dryers and breakfast buffet are wonderful extras! Staff we met are all professional, helpful and friendly! Really worth mentioning! Thank you for the 5* service!

酒店回复：感谢您的好评！我们会持续做好客房清洁、硬件维护与服务工作，力求为每位宾客带来舒适的入住感受。很开心我们的服务能得到您的认可，全体员工将再接再厉，欢迎下次再来！

Hotel clean staff very friendly but breakfast poor and food average

对比了好几家最终选了这里，果然没失望。酒店整体维护得不错，设施崭新齐全，隔音效果优秀。早餐品类丰富，味道也不错。从入住到退房全程顺畅，服务细节满满，是一次很完美的住宿体验。

酒店回复：尊敬的顾客：您好！非常感谢您对我们酒店的支持，我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的，同时我们也很荣幸能为你提供最优质的服务。非常欢迎您无论商务出差或是旅行再次选择我们酒店！真诚期待您的再次光临！

H?tel très proche du centre ville, de la plage. Personnel a l'écoute, très accueillant.

民宿位置绝佳，离主要景点如中天楼、贡院、川北道署、文庙、张飞祠、地质博物馆都在步行五分钟左右的范围内。房间宽敞乾净，布置很有特色；老板很热情，送的伴手礼也很贴心，咖啡超赞

酒店回复：天呐！看到你这条5分好评，我直接被暖到心坎里啦，能被你这么用心地夸，説位置好，房间乾净，布置有特设，还喜欢我们的伴手礼和咖啡，真的比收到任何礼物都开心，我们一直想着，来阆中玩的朋友，就该被好好照顾，能让你住得舒服、玩的省心，吃的开心，就是我们最大的 心愿啦！下次再来古城，一定要来澄香楼坐坐，我亲自给你充一杯专属咖啡，咱们慢慢聊！

房间宽敞明亮，整洁安静。尤其是面对阳朔西街，风景无敌。工作人员服务热情，尤其是李姓小妹，耐心周到，不嫌麻烦，根据我的具体情况，为我更换房间，非常感谢！酒店里麪常驻的旅游公司服务也非常好，很靠谱。不出酒店，就能租到小电驴。

酒店回复：?西街0距离?超长早餐时间7：00-11：00?千古情?近遇龙河?24小时管家服务?感谢您的肯定与认可，为每位客人带来温暖是我们一直在努力的， 其次您的满意是我们最大的收获，很开心能给您的旅行增添美丽，每得到家人的肯定，心中无比感动，谢谢您。来到从前慢酒店您就是我们的家人，能够带给您这么好的感受，是我们的荣幸，最后期待与您再次相遇。

虽然是阴天但是房间里还是很好看啊，入住时候给了伴手礼，很好吃～ 晚上海浪声很大，听着入睡很新奇 一次性用品都有

酒店回复：尊敬的客人您好，特别开心您喜欢咱们房间的环境～阴天也丝毫不影响屋内景致，能得到您的认可我们倍感荣幸。小小伴手礼希望能给您旅途增添几分甜蜜，很高兴合您口味。伴着阵阵海浪声入眠也是海岛独有的浪漫体验，想必格外惬意。民宿生活用品均一应俱全，只为让您住得舒心自在。期待您下次再来欣赏海边美景，祝您万事顺遂！

Restaurant didn't open until 8:00 AM. No coffee available. No ability to stream through TV's and almost all available channels in french. Lovely property and room but missing on little comfort-service items.

酒店回复：Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to hear that you enjoyed the beauty of our property and your room. However, we sincerely apologize for the inconveniences you experienced regarding the restaurant opening hours, the availability of coffee, and the in-room entertainment options.Your comments regarding the smaller comfort and service details are greatly appreciated and will be shared with our team as we continuously work to enhance our guest experience.We hope to have the opportunity to welcome you again for an even more enjoyable stay.the Ripplecove team

Receptionist is very kind the view of the hotel room is very nice the service is very kind also

酒店环境很好，工作人员的服务也很好，酒店旁边就是美食街出入非常方便，地理环境很好衞生也很乾净，非常不错，下次还会再来

酒店回复：尊敬的贵宾您好，非常感谢您对我们小伙伴的表扬！“宾至如归” 不仅仅是一句口号，更是我们每一位员工刻在心里的服务准则。得知他们的热情接待与服务，让您一到汕头就感受到了温暖，我们由衷地为他们感到骄傲。我们会将您的表扬传达给整个团队，激励大家在新的一年里继续打磨服务，为您带来更超预期的度假体验！在此，乐柏酒店全体员工祝愿您万事如意，阖家安康。期待您下次光临汕头！