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Be careful as when me and my partner were signing out they didn’t have our check out information, making it stressful as to finding out ourselves where we needed to go. Cleaners were absolutely brilliant, very clean and friendly. Atmosphere is quiet, can be a bit boring at times.
酒店回复：Thank you for your comment. We are sorry that we could not assist you further with your transfer, as this service is managed externally and is not provided directly by the hotel. However, we are very pleased to know that, apart from this incident, you enjoyed your stay and appreciated the cleanliness and friendliness of our team. We hope to welcome you again soon. Sumus Team
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老牌酒店，服务还行，房间老旧了，而且格局不够开阔，房间偏小，
衞生：需要加强，早餐味道不错，客房服务不错，前台服务差强人意！
酒店回复：尊敬的宾客，您好！非常感谢您抽出宝贵时间分享此次入住体验。对于您提到的前台服务体验不佳、房间设施老旧、衞生细节待加强的问题，我们深感抱歉。我们已第一时间将您的反馈同步至前厅部、客房部及质检小组，将立即开展专项覆盘与整改：针对前台服务开展服务礼仪与沟通技巧强化培训；针对客房设施老化问题，我们已纳入升级改造计划，同时将加强衞生巡检力度，确保细节品质。您对早餐口味与客房服务的认可，是我们前进的动力。翠湖宾馆作为拥有70年历史的本土老牌酒店，我们始终珍视每一位宾客的意见，也正以更严苛的标准打磨服务与硬件。期待未来能有机会再次为您服务，以全新的面貌弥补此次遗憾。
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Nous avons séjourné aux 3 Barbus pour le long week end de Mai, un séjour très agréable dans un cadre naturel à couper le souffle. L’endroit est parfait pour se ressourcer.
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Excelente Vista. Algumas coisas a necessitarem de renova??o . Excelente Piscina e localiza??o otima em cima da praia
Excelente pequeno almo?o . Funcionarios prestaveis
Esperava um quarto maior e com mais facilidades
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酒店老板和员工态度很nice，环境卫生也不错，早餐也好吃，唯一的缺点就是附近没7-11??
酒店回复：尊敬的客人，我们对于您的表扬我们感到很开心，感谢您的对酒店的喜欢。没有711这个事情我们也很抱歉，我们也在努力加紧多一些食物饮料的售货机放在前台区域，希望下次您来能感受到便利。
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Pool was very clean, bigger than most indoor hotel poold and had warm water. The staff were all extremely nice snd helpful. They had welcome bags with snacks at the front desk which my daughter loved. They responded immediately to issues and requests. The only downside was some items were in disrepair, like lamps or mini fridge, but they addressed it right away
酒店回复：Thank you for taking the time to let us know about your experience while staying with us. I have shared your feedback with the leadership team.I hope you enjoyed your overall stay.
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1. 位置离两个地鈇站需步行约10分钟。酒店大门有点细，不太起眼，行过左都不知道。
2. 两部电梯，其中一部较旧。
3. 电视遥控只能开和关，其他功能全冇反应，最后连开都开唔着。
4. 双人床够大，洗手间及企缸ok。
酒店回复：非常感谢宝子真实又细致的点评！咱们双地铁步行十分钟超方便，很抱歉大门太低调让您差点错过～ 已加急翻新老旧电梯、更换故障电视遥控器，彻底解决设备小毛病。超开心您认可房间大床和衞浴设施！我们会持续优化细节，坐等你下次再来打卡～
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Our nights at Mas de Provance en Riviera was nothing less than exceptional! Claude is an amazing host and chef, every day we got a different breakfast and on the evenings he prepared delicious dinners for us on the terrace. The garden is beautiful and the pool perfect. We will remember this stay for a long time, it’s truly something special.
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交通便利，房间设施设备齐全，早餐不错，前台小兰和小谢服务周到专业
酒店回复：尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！
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Magnifique établissement. Les équipes sont incroyables. La restauration est top. Je recommande vivement cet h?tel.
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