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Handicap accessible room was clean with helpful fixtures throughout for added ease of use. Coffee was the best in any hotel I’ve ever stayed at!!!!
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We loved this place! Our room was spacious- with a fire place and a view of the ocean!
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2nd time staying here. Had no TV working on both occasions. I was told that the complaints manager would contact me as the issue could not be rectified. But no contact has been made so far. It’s a nice hotel but it seems they have issues with there TVs
酒店回复：Paul, thank you for leaving us a review. We are sorry that you experienced issues with your TV. Our Guest Experience Manager has now made contact with you directly. We are sorry for the inconvenience caused during your stay. Best Wishes, SbN
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Great location. Quiet inner city retreat
酒店回复：Dear Mrs Sonnenberg, Thank you very much for your fantastic 10/10 rating and your kind feedback.We are delighted to hear that you enjoyed our great location and experienced our hotel as a quiet retreat in the heart of the city.We would be delighted to welcome you back to Park Plaza Trier again soon.
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Great
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Lovely hotel. Perfect location. Delicious breakfast. Would recommend to everyone.
酒店回复：Good morning ,We thank you for taking the time to give us feedback following your stay in our establishment.We are delighted that our services as well as our breakfast service met your expectations.It is with great pleasure that we receive your compliments, satisfying our customers is our priority.Looking forward to welcoming you again during your next stay in Montpellier.Kind regards,
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酒店是今年才刚刚装修的地理位置非常的便利，超级的高大上，而且有免费的大型停车场，有餐厅，房间也非常的乾净，前台小姐姐的笑容很甜，整体入住特别的舒适，非常的有性价比，值得推荐！
酒店回复：【1500平免费健身房】【智能语音客控】麓世，心有归处。很荣幸能成为您旅途中的温暖驿站，谢谢您对小麓的偏爱与肯定。我们始终坚守初心，用真诚服务守护每一份期待，愿您往后路途皆有美景相伴。期待不久的将来，能与您再次相逢在这方温馨小麓，续写更多温柔故事。
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The staff was rude and horrible to be around. The place was disgusting!
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Guest
波斯可旅馆
时间：2026/05/01
We stay in suite 9, even for a glamping concept it was very Modern, elegant and clean ! We do enjoy the stay and Absolut every staff member make us feel at home !
酒店回复：Thank you so much for your wonderful words and for choosing us to stay in Guatapé. We are truly delighted to know that you enjoyed the concept and the unique glamping experience we strive to create for every guest.What makes us especially proud is hearing that our team made you feel at home, this is the greatest compliment we could receive. Your kind recognition means a lot to every member of our staff.It was a pleasure having you with us, and we sincerely hope to welcome you back for another unforgettable stay very soon.
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The hotel offers a comfortable bedroom with a cozy bed, clean space, and modern facilities. The location is convenient, close to tourist attractions and transportation, making travel easy. The staff are friendly, enthusiastic, and always ready to help guests promptly. Overall, it was a very satisfying experience and worth recommending.
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