Breakfast at the Bella Vista is definite a highlight of the day. Captain of the Restaurant is a phenomenal woman named Jazmin Sous who runs an incredible team of servers and I’ll just name a few Luis Angel, Martin, Adolfo Armando, Clara, Ricardo, Ismael, Yasmin, Lilliana, Cesar and Baltasar. Their whole mission is to make your vacation as wonderful as they possibly can and it’s an incredible way to start the day and then it’s off to the beach where you run into another incredible group of servers that are there to elevate your beach day. Alberto runs a team including Margarito, Xavier,Sergio, David, Jose Juan, Edwin, Emanuel, Ivan, and Nefali and they are at your service the entire day. The rooms are clean, crisp with gorgeous views. The hotel lobby is beautiful. My husband and I have been going here for many many years and the beauty of the hotel and the kindness of the staff is what brings us back every year.

酒店回复：Dear Guest:Thank you for your kind words and for choosing Las Brisas Ixtapa for your stay.It brings us great joy to know that we were able to meet your expectations in terms of accommodation, facilities, and service. We strive to provide our guests with unique and memorable experiences, and we're delighted that you enjoyed your time at our property.We sincerely hope to welcome you back soon. It would be our pleasure to assist you again.Kind regards,Miguel MestasGeneral Manager

这家酒店是一座二级保护建筑，1790年建成后两次扩建到达现在的规模，地理位置非常好，独享湖区一弯，风景绝佳，酒店窗户向外看，处处都是一幅风景画，交通不是很方便，适合自驾前往。

Patrice at the front desk was so welcoming. The Clubhouse dinner entrees were very generous in size. The pool side service was great! Loved the pool, so relaxing.

From the lobby to the room the experience was top notch. Each staff member went above and beyond my expectations. I definitely will be returning to

酒店回复：Thank you for your feedback! We are happy to hear you enjoyed your stay!

Just one word PERFECT! We enjoyed our stay here. And we love the breakfast spread.

Lieu très agréable et calme

Personnel au top ! Mention spéciale a julia avec qui j ai fais la réservation téléphonique et qui a fait notre check out et a sa collègue qui a fait notre check in Accueil irréprochable rien a dire !

Lovely friendly and helpful staff, great newly refurbished cabin

酒店回复：Thank you for sharing such kind words. We are delighted that our team made you feel welcome and that you enjoyed the newly refurbished accommodation.Your feedback reflects our commitment to warm service and comfortable stays. We appreciate you choosing us.We look forward to welcoming you again soon.

Der Ausblick auf das Meer war traumhaft. Die Lage nahe ab der Primenade war super. Das Tummer wae neu renoviert.

酒店回复：Sehr geehrte Frau Schlegel,vielen Dank für Ihre Nachricht zu Ihrem Aufenthalt in unserem Hotel. Unser Anspruch an exzellenten Service ist uns sehr wichtig, und wir sind t?glich bestrebt, Ihnen ein optimales Erlebnis zu bieten. Daher freuen wir uns, dass Sie Ihren Aufenthalt genossen haben und hoffen, Sie bald wieder bei uns begrü?en zu dürfen.Mit freundlichen Grü?en,Javier G., G?stebetreuung

La atención por parte del personal de recepción necesita mejorar las formas de atención al cliente. Sobretodo la persona llamada Susi. La forma de tratar a los huéspedes deja mucho que desear. La verdad que tenía unas expectativas más altas de este hotel.