The apartment was very clean and comfortable. Great location with easy access to restaurants and shopping malls. The host was friendly and responsive. We had a wonderful stay and would definitely come back again!

酒店回复：Thank you for choosing our place and for your wonderful review. We’re delighted you had a pleasant stay. You are always welcome back anytime!

酒店位置优越就在博物馆对面房间乾净舒适宽敞前台务服员热情

酒店回复：感谢您的用心好评！能为您带来舒适的入住体验，是我们最大的荣幸。我们会继续用心做好服务，期待您的再次光临，祝您生活愉快~

来版纳住过最舒服的一家酒店！装修很有热带雨林氛围感，房间隔音很好，床品和枕头都超舒服，晚上睡得特别香，工作人员服务热情又周到，性价比绝了！

酒店回复：亲爱的客人，非常感谢您的五星好评！能成为您版纳之旅中最舒服的一家酒店，我们真的超开心?? 打造充满热带雨林氛围感的空间、保证房间隔音与舒适床品，就是想让您在旅途中也能睡个安稳好觉。也很荣幸工作人员的热情服务能被您感受到，高性价比的体验能被您认可，是我们最大的动力！期待您的再次光临，继续为您打造舒适的雨林度假时光～

Very clean modern property overall, friendly staff, delicious breakfast. Parking is tight for large cars.

酒店回复：Dear AdrianaThank you for your lovely review. We’re delighted to hear you found the property clean and modern, enjoyed the breakfast, and that our team made a positive impression.We appreciate your feedback regarding the parking spaces and understand they can feel tight for larger vehicles.Thank you again for taking the time to share your experience, and we hope to welcome you back again in the future.

Quite/comfortable great view very nice staff

Брали семейный номер, владелица встретила, разместила все объяснила, постельное белье было чистым, принадлежности для душа были. Не понравилось, что был грязный пол??.

酒店回复：Благодарим вас за отзыв. Нам очень приятно, что вы отметили наше гостеприимство, а также чистоту постельного белья и наличие всех необходимых принадлежностей.Приносим искренние извинения за то, что пол в номере был недостаточно чистым. Мы очень строго следим за порядком, и ваша ситуация — это досадное исключение. Мы уже провели работу со службой уборки, чтобы это больше не повторилось.Будем рады видеть вас снова и подарить вам исключительно приятные впечатления!

公寓很好，设施齐全，住在这里感觉非常舒服

酒店回复：Thank you so much for staying with us. It was a pleasure hosting you.We're looking forward to welcoming you next time

We had a great time and enjoyed the amenities definitely great for families or solo travel alike. Little of everything.

酒店回复：Gladys, thank you for your 10/10 review. We're glad that you had a great time here. We hope that you can do so again soon.

Clean and nice

酒店回复：Thank you for your review and support ??We look forward to welcoming you back again and serving you on your next visit! ??

WiFi didn’t work during stay. Pool on site is not a pool. Breakfast was not great at all. Check in was an hour late, I asked for an extra hour after check out because of this and then they charged me for it and stated they told me about it. They did not. And refuse to refund me

酒店回复：Thank you for taking the time to share your feedback regarding your recent stay.We sincerely apologize that your experience did not meet your expectations. We understand how frustrating it can be when amenities and services do not align with what was anticipated, particularly regarding the Wi-Fi, pool facilities, breakfast offerings, and the delay in receiving your room at check-in.Regarding your late check-out charge, we understand your concerns. Our records indicate that the late check-out fee was communicated at the time the request was approved. However, we regret that this was not your understanding and apologize for any miscommunication that may have occurred.We value all guest feedback as it helps us identify areas for improvement. Your comments have been shared with the appropriate departments for review. While we are unable to issue a refund for the late check-out fees, we appreciate your feedback and the opportunity to address your concerns.Thank you again for bringing these matters to our attention. We hope you will consider giving us another opportunity to provide you with a better experience in the future.