The services from the front desk was superb and responsive. They genuinely serve with a warm smile and we felt welcome always. They even extended a late check-out for us to one o’clock even though the hotel was highly booked and liaised with the Executive Lounge for us to rest and relax until 2.30pm. A big shout out to Miss Sissi from the Executive Lounge who made sure we were comfortable and provided light refreshment for our enjoyment. We felt good and honoured. The room condition is new and in immaculate condition. The Erhai lake facing view from the full ceiling to floor window is trully scenic giving a sense of peace and calm especially during sunset and early morning dawn. This itself already worth all the money! Amenities provided are top notch with auto controlled curtain, master switch for lightings, smart toilet and most importantly, a very comfortable bed and pillows. Glad we have chosen Pullman Dali over other highly rated guesthouses because of its high service quality standard and amenities which are unlikely from guesthouses. Strongly recommend Pullman Dali and will stay here again!

酒店回复：Dear Guest, Thank you for staying at Pullman Dali . We delighted to learn that you had a most enjoyable stay and appreciate your compliments on our products and services. Our team will continue to improve our products and services so as to enhance your stay experience. We look forward to welcome you again soon!

j'ai oublié de vous signaler que la télécommande de la télévision ne fonctionne pas ( chambre 8) refixer la serrure de la porte d'entrée coté rue. a part ca chambre très calme, parking à coté. très bien, je vous le conseille.

The family hosting this place were great. However the photos on the website don’t exactly match what you get.

Great people. Amazing views. Comfortable room. Will come back.

Rooms were very clean and spacious. Main lobby & property was very nice and clean. Restaurant on sight but need to make reservations to avoid wait.

服务：都还不错……

Te kort stopcontact voor 2 personen

Expérience unique, immersion totale… si vous voulez vous extraire du monde anxiogène, offrez-vous une nuit au chateau…l’endroit est exceptionnel. Aussi bien intérieur que les 47 hectares de parc!

在信阳罗山这家酒店总体上还是非常好的，价格很实惠，性价比比较高，酒店满满的四星级酒店，住得很不错，服务很热情周到。

酒店回复：感谢您的认可与好评！能为您带来舒心的入住体验，是我们最大的心愿，期待下次与您再相遇～

Lieu exceptionnel, très bien amenagé, tout est propre, avec beaucoup de charme. Proprietaires tres accueillans, petit dejeuner fait maison (pain, brioche, confitures)

酒店回复：Un grand merci à vous pour votre gentilesse et votre commentaire qui nous encourage à continuer notre activité. Au plaisir de vous recevoir à nouveau.