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Trygg parkering
酒店回复:Hej.Tack f?r er feedback, det hj?lper oss att bli ?nnu b?ttre.Vi ?r glad ?ver att ni k?nde att v?rt garage var en trygg parkering f?r er bil.Vi hoppas att ni kommer ?ter till oss.Med v?nlig h?lsning.
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Rooms were huge! The bathroom was larger than expected and check in process was very smooth. Do note that no bedroom slippers were available.
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We had a nice ground floor room, very clean, modern and comfortable. One of the best showers we’ve had in a hotel. Friendly welcoming staff, near the beach and the good club. Highly recommend.
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Sadly it is currently a building site. It is difficult to enjoy a place when all you can hear are noisy machines and workmen banging. My room wasn't ready when I arrived so I was made to move part way through my holiday. My terrace was overlooked by workmen on scaffolding so I couldn't relax outside. The room had poor sound proofing and every morning I was woken just before 7am to the noise of reception/cleaning staff arriving. The advertised daily spa service was closed for the whole time I was there. The advertised garden and bar do not exist. The advertised peaceful retreat does not exist. However, Maria and Joanna on reception were very friendly and welcoming and my room was kept spotlessly clean. The surrounding countryside is beautiful and there is a friendly taverna in the village.
酒店回复:Thank you for taking the time to share your feedback. We truly feel sorry that your experience did not meet your expectations.From the very beginning of your stay, our team made every effort to ensure your comfort and satisfaction. We upgraded your accommodation for the first two nights and remained attentive to your requests, doing our best to address each concern raised.Furthermore we tried our best to explain you that all details of the room are exactly described in ******* but you refused to acknowledge the truth. Neverthless you kept asking for a discount during your stay every day which is why we do not agree hence the bad review.We wish you all the best in your future travels.
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Worst hotel I booked during my Europe holiday. This may have once been a nice hotel but the hotel feels like it's long overdue for a renovation. Rooms are tired and well worn. Plus some of the rudest and non-communicative staff I've ever met. Trying to contact anyone, if you need anything, is impossible. They just flat out don't reply. A few times I tried calling them and no one answers the phone. It feels as if no one is in charge here and there's serious mismanagement. If you're coming to Andorra, there's plenty of other hotels in the area... where you actually get a modern room and kind staff.
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Homely feeling and comfortable stay with great food and services
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Excellent service by the staff who were polite, courteous and most importantly responsive to each and every need of the guests. A special mention to Shekar, Ravi and Manoj at the restaurant and also Chef Ramesh whose butter chicken,mutton rogan josh and fish tawa fry were cooked to perfection. Shirodhara Ayurveda was an excellent and relaxing experience suggested by Rupa and skilfully performed by Suma and Raju. The serene ambience of the resort simulating a forest, really set the mood to a relaxing getaway. In all the resort is one of the best in Coorg.
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Parfait pour notre stop pendant notre voyage de Hollande à Espagne
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The location is great, surrounded by Bucegi mountains, great view of the peaks covered in snow and green forests from the panoramic view room's bed and terrace. The newly expanded indoor pool and outdoor terrace are a smart addition, with a good spa. The tennis courts and kids playing areas are well maintained. All staff was extremely nice and professional, good food, abundant breakfast. Fresh trout from their own yard basins. Will definitely try returning at Belmont.
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good as usual . cleaning is ok as well
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