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Breakfast was excellent. Three kinds of fresh fruit and a variety of yogurt were appreciated. And all of the meats, eggs, gravy and biscuits were prepared very well. The cinnamon rolls are always a treat. Breakfast alone is a major reason to stay. Thanks
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When I got in my room last night someone had used my toilet and either not flushed it long enough or at all. There was literally poop, pee and toilet paper in the toilet. Absolutely disgusting.
酒店回复：Dear Mr. Surace,Thank you for sharing your feedback.Please accept our sincere apologies for the inconvenience experienced during your stay. Your comments have been shared with the concerned team for review and follow-up.We truly appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Kind regards,
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Had to catch an early flight. Did not stay long. Everyone friendly.
酒店回复：Thank you for your 10/10 review, we hope to see you again soon!
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Nice hotel. Staff was friendly and accommodating. The room was clean and comfortable. I had a good night's sleep. I would stay here again.
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The room was clean and comfortable staff was very helpful
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房间总体来説不错，纱窗有点问题，开关不太方便。有游泳池，但是冷水不能用。服务不错
双人月亮湾湿地公园门票:使用方便，酒店过去几分钟就到了。
酒店回复：尊敬的贵宾您好！感谢您的满分肯定。抚仙湖万达文华，以湖为邻，以礼相待。不负每一份信赖，期待与您再遇湖光山色。
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Clean, beds were comfortable, we had a twin room with 2 queen beds and there was plenty of space in the room, the bathroom is dated but clean, plenty of parking available.
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满意楼下就是充电桩，开电车来很方便而且充电价格便宜，房间设施什么都挺好的，乾净，空调效果很好，停车方便，好评
酒店回复：尊敬的宾客您好，非常感谢您细致真实的评价！酒店位于运输公司院内，外部环境确实给您带来了不好的第一感受，我们深表歉意。很高兴房间的乾净整洁、宽敞空间和智能设施能让您感到惊喜。您提出的增加挂钩、配备小夜灯、提升员工微笑服务、增设洗衣设备等建议我们已全部记录，会尽快优化完善。也感谢您认可我们免费便利的停车及周边配套，期待您再次光临，我们会努力做得更好！
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Parking was great even with the caravan. Pub walking distance. Very nice place.
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Great hotel, friendly staff, super clean! The gentleman working the breakfast area was a pleasure to chat with and so very helpful with navigating my coffee run by giving me a tray
酒店回复：Thank you for your wonderful review. We’re glad to hear you enjoyed the hotel, found everything super clean, and experienced friendly service from our team. We appreciate your kind comments and are happy our breakfast service helped make your stay even more comfortable. We look forward to welcoming you back again soon.
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