Best breakfast offerings of our six hotels in Europe!

Ottimo rapporto qualità prezzo , le torte alla mattina squisite !

Staff were very nice. Breakfast was good. Pool amenities were quite dated and in parts dirty. There was dirt in the whirlpool for example. The sauna was not warm and looked slightly unclean. There was mould in the corner of the bathroom of the hotel room and the shower was essentially cold. I would not return based on this experience

酒店回复：Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to hear that you found our staff very nice and enjoyed the breakfast provided. However, we are truly sorry to learn that several aspects of your stay did not meet expectations.Please accept our sincere apologies regarding the condition of the pool and leisure facilities, including the cleanliness concerns you experienced in the whirlpool and sauna area. We are also very disappointed to hear about the mould in your bathroom and the issue with the shower temperature in your room. This is certainly not the standard we strive to maintain for our guests.Your comments have been shared directly with our housekeeping, maintenance, and leisure centre teams so that these matters can be addressed immediately and reviewed thoroughly.Thank you again for your honest feedback, and please accept our sincere apologies

Logement idéalement situé entre centre ville (restos...) et accès sud de Valenciennes (Université UPHF...) avec parking intérieur. Maison de charme, dans une rue calme. Accueil ultra-sympathique, petit déjeuner au top (produits frais et maison), chambre grande et pratique. Equipements confortable, chaque petit détail est soigné (produits de salle de bain, chaussons, peignoir, eau, machine à café...). Je garde cette adresse préciseusement.

Schneller Check-In und sauberes Zimmer

前台女接待员态度不好，出口伤人，令人极度愤慨！作为一名长年环球旅行及国内深度游的旅人，深感极度震惊！本来已提前一周订房三天，只能提前取消转投他县酒店。

酒店回复：非常抱歉给您带来了不愉快的住宿体验，我们会立即采取措施进行改进，确保下次为您提供更加优质的服务。

Unfortunately breakfas started to late for me as I was on a motorbike tours with some miles to do. Singled beded room cramped. Although bathroom was huge. A plug is need near kettle otherwise its by your bed or balanced on radiator

和爸爸妈妈一起出来走走，订的套房，房间很宽敞乾净，爸爸妈妈非常满意，回程又预订好了，回来还住这家酒店??

酒店回复：尊敬的贵宾：您好！很高兴您选择入住昆明海丽宾雅万达嘉华温泉酒店，看到您的评价小的顿时呆懵了！酒店地处繁华地段，有着都市的热闹和方便，酒店自助早餐品种丰盛，美味可口，外带会有打包盒的哦！家，是避风的港湾，是温馨的小窝，是温暖身心的一隅。有爱才是家，酒店一直希望会用自己的贴心和暖心，成为您心中的那个家外之家，期盼您的下次回家！——昆明海丽宾雅万达嘉华温泉酒店

都是韩国人，早餐也很有韩国特色；健身房不错

酒店回复：Dear Zhuceyonghu,Thank you very much for taking the time to share your feedback. The team is pleased to know that you enjoyed the breakfast experience as well as the gym facilities during your stay.We also appreciate your observation regarding the breakfast offering. Guest feedback is very important to us, and your comments will be shared with the relevant team for further review and improvement.We look forward to welcoming you back soon.Warm regards,Thao DoQuality, Performance and Guest Experience Manager.

The room was very comfortable. There was a small step to the bathroom that was easy to trip on but not a problem. We were surprised that there was an elevator since the listing said there wasn’t one. The staff were very friendly and helpful. We would stay again in the future.