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Hot tub was “Out of Order”! The facility didn’t look as good in person as it did in the pics, we paid over $400 only to be left feeling underwhelmed.
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The hotel is fine. The restaurant has great food and drinks. One of the biggest issues we had was parking. They actually charge for parking nightly $15, without informing you upon check-in. They also don't ask for any details about your car. The lot is a huge open parking lot. Not sure why they have the need to charge for parking. They charged our co-worker as well even though he had no car.
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Guest
杜帕克酒店
时间：2026/05/01
Property was gorgeous inside and out. Very close to restaurants and right across the street from the State Park.
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Staff atencioso, boa localiza??o.
酒店回复：Caro clienteMuito obrigado pela sua avalia??o.é muito gratificante saber que o nosso staff fez a diferen?a na sua estadia e que a localiza??o correspondeu às suas expectativas.Será um gosto recebê-lo novamente no Vila Galé Collection Serra da Estrela.Com os nossos melhores cumprimentosSandra Louren?oDiretora
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Guest
基尔塔酒店
时间：2026/05/01
We booked for Sunday lunch, had a drink in the bar lounge then went to lunch. Everyone was loverly and also friendly and professional. The roast was 10/10. Followed by a naughty desert. A lovely calm clean dog free atmosphere. The hotel is spotless clean and well maintained. Well done to the owners. Thank you.
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Very weird rules,
Service was disappointing
Restaurants disappointing
Transportation options and helpfulness from hotel very disappointing
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Lugar super bien ubicado , limpio , el personal de lo mejor , nos dejaron llevar una perrita con la única condición que no se puede quedar sola en el cuarto , el desayuno de 10 y 100% familiar.
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房间不错，价格也适中
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Local muito bom mesmo, e um bom café da manh?, pra quem quer pagar um pre?o justo eu recomendo.
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Excellent quick service ! Thanks
酒店回复：Thank you so much, Esther and Ebenezer, for your wonderful review! We’re so pleased you enjoyed your stay and hope to welcome you back again soon ??
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