房间很乾净

酒店回复：【?免费停车?】【?延迟退房?】【?智能马桶?】【?自助洗衣房?】尊敬的宾客，您好！非常感谢您对我们衞生工作的认可。保持房间整洁舒适是我们最基本的服务标准，很高兴能为您带来愉快的入住体验。期待您的再次光临，祝您生活愉快！

白天有施工的，晚上一点多还有人洗衣服，很吵，没休息好

酒店回复：您好，非常抱歉糟糕的住宿体验影响到您休息，我们深感歉意。白天施工声响、深夜洗漱吵闹确实打扰作息，后续我们会及时沟通管控施工时段，严控夜间噪音问题。我们也会加强日常巡查，尽力营造安静舒适的住宿环境，后续定会优化整改，也感谢您如实反馈问题。

Super highly recommend. clean and all the staff is so nice. 香港人见到呢个评论就住啦，又抵又靓又乾净，入住后先发现系五星级&原来包括早餐。 message正统过出面太多，message happy hour都只系二百多港币，日日做都掂 已做：hydration facial 60mins, normal facial 45mins, body hydration treatment(也是message) 泳池较小但也乾净，我是穿回浴衣回到房才洗澡

酒店回复：Dear Monthly traveler,Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us.We are truly delighted to hear that you enjoyed our clean rooms, friendly service, spa treatments, breakfast, and overall hotel facilities. Your kind comments about our traditional massage services and attentive staff are greatly appreciated and will certainly be shared with the entire team as motivation to continue delivering exceptional hospitality.It was our pleasure to have you as our guest, and we are especially happy to know that you found great value and comfort during your stay.Thank you once again for your recommendation and support. We sincerely look forward to welcoming you back for another relaxing and memorable experience in the near future.Warm regards,Heritage Ham Long Hotel & Spa Team!

房间衞生不太乾净，位置很好在downtown，downtown整体环境不行，治安一般，酒店位置不错，lounge bar氛围好每次出入房间都可以经过，酒店给的房间楼层高，视野好

雅斯特罗城店入住体验很爽真心推荐这家酒店！高层建筑，视野开阔，地理位置优越，出行逛街、觅食都十分方便，周边配套齐全。大堂环境雅致大气，装修风格简约舒适，氛围感十足。前台服务热情有礼，办理入住退房高效快捷，全程耐心细致。客房采光通透良好，光线柔和不刺眼，居住体感很棒。室内格局布局合理，空间宽敞不压抑，活动自在舒心。床品品质柔软亲肤，床垫软硬适中，躺下特别放松。被褥枕头乾净蓬松，睡感安逸，整夜休息得很踏实。衞生细节做得到位，地面、桌面、边角都整洁无杂物。衞浴设施完好好用，出水顺畅，水温调节稳定。洗漱用品品质在线，使用起来温和舒适。房间隔音表现不错，楼下KTV唱歌听不到，室内安静，不受外界打扰。空调系统制冷制热效果好，体感舒适。网络信号稳定流畅，追剧、办公都完全够用。灯光设计层次分明，亮度适中，温馨又实用。收纳空间充足，置物台设计贴心，方便放置行李。 饮水设施齐全，热水供应及时，细节很贴心。保洁服务及时周到，补给用品主动又细心。 整体氛围安静惬意，居家感满满，让人倍感安心。性价比很高，综合体验远超价位，物超所值。我个人喜欢热闹，这家店是在县商业中心地段特别热闹，下次出行还会优先选择这里，也推给大家！

酒店回复：尊敬的宾客：您好，欢迎光临雅斯特酒店（河池罗城汽车总站店），感谢您的青睐与厚爱，感恩在城市便的成长道路上您一直的支持与陪伴，能够得到您的肯定和认可是我们最大的荣幸。期待您光临，祝您生活愉快，工作顺利!

Staff was incredibly sweet and the suite at the top was amazing - so clean and so spacious. Attention to detail was perfect

酒店回复：Dear Our Valued Guest,Thank you very much for your wonderful review and for choosing to stay with us.We are delighted to hear that you enjoyed our facilities and service. Your kind words and high rating are a great motivation for our entire team to continue providing the best experience possible for our guests.We truly appreciate your support and hope to have the pleasure of welcoming you back again in the near future.With warm regards,Ms. Tris - Tonkin Guest Experience Team

Quite/comfortable great view very nice staff

这次入住真的太惊喜了！ 房间的大窗景直接把山野和稻田框成了一幅画，早晨醒来看到这样的景色，一整天的心情都被治癒了。房间的设计很有质感，下午茶和超大浴缸直接把度假感拉满！晚上泡个澡，一天的疲惫都烟消云散。 从环境到服务，都能感受到满满的诚意，超出预期的一次入住。

HOTEL OVERALL IS VERY GOOD. THE STAFF ARE FRIENDLY, THE PLACE IS VERY CLEAN AND ITS IN A GOOD LOCATION. THE REASON FOR THE 4/5 STARS IS JUST A COUPLE OF THINGS I DISLIKED. FOR ONE THE ROOM WAS VERY HOT AND THERE IS NO AC OR EVEN A FAN. I UNDERSTAND THAT IT IS NOT A VERY HOT CITY BUT DURING THE DAY THE ROOM WAS HOT. ALSO THE INTERNET SUCKS. I NEEDED TO WORK AND THE WIFI WOULD NOT REACH MY ROOM. THERE WAS ONLY WIFI IN THE LOBBY. THE RESTAURANTS FOOD HAD REALLY GOOD FLAVOR BUT THE WAITERS ARE A BIT SLOW IN TERMS THAT THERE WAS AT LEAST 4 OF THEM AND ONLY 3 TABLES TO SERVE AND THE SERVICE WAS NOT THE BEST. I ATE THERE 4 TIMES AND EVERY SINGLE TIME MY FOOD WAS COLD.

新开的酒店，连续住了很多天，非常不错， 设施：很新 衞生：乾净 环境：很好 服务：非常到位，早餐也不错 离布达拉宫大昭寺都不远，有制氧机

酒店回复：非常感谢您的赞扬，我们会一如既往地为您提供周到的服务和一流的住宿体验，让您倍感温馨和舒适。