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Guest
阿斯特酒店
时间：2026/05/01
Alt ok
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A very good breakfast and safe parking
酒店回复：Dear Guest,Thank you very much for your wonderful rating and your kind comments.We are delighted to read that you enjoyed our breakfast and appreciated the secure parking.We hope to have the pleasure of welcoming you again soon.Kind regards,
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We loved it.
The location is quiet but 3 minutes to the Main Street.
The hotel itself is Instagram picturesque. You’ll feel like in Disneys Aladdin. Breakfast is also great.
The service is especially good. We stayed in a 5 star resort before and noticed no difference to the staff friendliness and attitude.
If we come to lombok again we will definitely stay at Kumbara.
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房间采光很好，布置温馨，衞生无死角，性价比超高
酒店回复：尊敬的宾客，您好!我们一贯保持热情真挚地为客人服务。舒适、温暖、朴实的住宿空间是我们酒店人致力为您打造的生活方式，我们很期待您经常来看看,小雅等您回家！
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强烈推荐兮玥酒店！前台工作人员热情友善，耐心讲解周边吃喝玩乐好去处，顶楼小院很有特色。入住的高楼层房间整洁明亮，住着舒心惬意，全程服务周到，下次还会再来。
酒店回复：★24小时管家服务★尊敬的顾客您好！非常感谢您对我们酒店的支持，我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的，同时我们也很荣幸能为你提供最优质的服务。非常欢迎您无论商务出差或是旅行再次选择我们酒店！真诚期待您的再次光临！"
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房间很好很乾净也很安静，工作人员，服务态度都很好酒店离地铁很近到哪里都很方便，这次五一假期玩的很愉快
酒店回复：尊敬的宾客，感谢您的暖心好评！很高兴您满意乾净静谧的客房环境，也十分认可全体工作人员热情周到的服务。酒店紧邻地铁，出行便捷，能让您五一假期旅途舒心惬意，我们倍感荣幸。我们会始终坚守品质、用心服务，期待您下次假期再次莅临，祝您生活愉快！
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不错的民宿，老板提供电驴对游客很有必要，服务很周到，暖心。环境也不错。乾净，现代，希望下次旅游能再入住。
酒店回复：感谢您的走心好评呀～?? “老板提供电驴对游客很有必要”——听到您这么説，我们知道真的帮上忙了，特别开心！服务周到、暖心、环境不错、乾净现代……每一条都被您点赞，心里暖暖的～ “希望下次旅游能再入住”——这句话我们记下啦，随时欢迎您回来，继续骑电驴、享受周到服务? 祝您旅途愉快，后会有期！??
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The staff was rude, out of the 5 restaurants 3 were closed.
There was no room service.
We had 4 rooms booked for our group. They gave easy to access, walkable distance for the 2 room with NO kids and they put the other 2 rooms in an extremely far away room because we had kids.
Just awful
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Good customer service. Room is clean and comfortable.
酒店回复：承蒙您的厚爱与好评，白玉兰酒店倍感荣幸。我们将持续提升品质与服务，为您营造更具格调的旅居空间，静候您再度光临，开启惬意时光。
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Great hotel and fantastic service with Comfortable bedding!
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