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第一次住这家酒店体验感真的很不错，交通便利周边吃喝玩乐应有尽有，大厅有免费的茶水和糖果很贴心，全屋智能，机器人送物，还有免费的洗衣服服务，床头有服务码扫码下单，客房很快就上门来取衣服，洗好了还会送到房间来，很方便。网速也很快。 前台小姐姐服务很贴心。
酒店回复：第一次来就留下了这么好的印象，这份认可让我们觉得值了。交通便利、周边吃喝玩乐齐全，确实是我们的一大优势，出差或旅行都方便。您提到的免费茶水糖果、全屋智能、机器人送物，还有免费洗衣服务，都是我们想让大家住得更省心的细节。床头扫码下单，阿姨上门取送，不用自己跑一趟，打工人出门在外，这点便利我们觉得必须安排上。前台小姐姐收到您的表扬肯定也很开心，网速快这事儿我们也记下了，继续保持。下次再来，自助早餐、智能客控、免费停车场这些也都可以安排上，住得更舒坦。
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衞生：可以了
设施：可以了
环境：可以了
服务：可以了
酒店回复：Thank you for choosing to stay at our hotel and for awarding us a fantastic 9/10 rating! We are delighted that you had a satisfactory experience and that our service, cleanliness, and facilities met your expectations. We will continuously strive to improve our quality even further. We look forward to welcoming you back in the near future!Sincerely,Hanoi Ivory Hotel.
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房间整体还乾净 入住 2 天 但是第二天早上很客气的説房间需要打扫 也答应了 但是晚上回去居然没有人管没有打扫 然后又打电话让打扫过了一个多小时才来打扫 虽然是假期 可是早上出门就説了 晚上都没人管 那就不是忙的事情了 总之体验感很不好
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So clean and comfortable stay. The room was spotless, staff were friendly, and the location was perfect. Everything looked exactly like the photos and I would definitely stay here again.
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Great hotel with great amenities.
Was a little out of the action.in Tanunda town but still had a great stay..Need the car even for short quick trips.
Fantastic public areas, bar, restaurant, open kitchen, wine room however, seems unutilised and so missed.out during my stay.
Great staff, room was spacious and complimentary snacks were greatly appreciated.
Very competitive pricing. Would love to come back.
Thank you. ??
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房间乾净衞生，智能控制方便，工作人员热情友好，早餐种类丰盛。
酒店回复：尊敬的宾客您好：太开心得到您的满分肯定！乾净舒适的环境、便捷的智能设施和贴心服务，都是我们想带给每位客人的体验，欢迎下次再来入住呀??
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Great location. Staff very welcoming and friendly. We decided to upgraded to a upper studio with a view. Amazing. Certainly would recommend and will book again.
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房间乾净 服务好
酒店回复：亲爱的顾客！非常感谢您的好评，能得到您对房间乾净整洁以及服务的认可，我们特别开心~很荣幸给您带来舒适惬意的入住体验！一直用心打理每一处细节，致力让每位住进瑞卿和客栈的朋友都能感受古韵慢生活。期盼您下次再度光临，我们定会一如既往竭诚相待。
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这个是刚刚开的 我陕西过来旅游的 保证试一试的心态入住 ?结果体验感非常好 非常喜欢 ?非常推荐 朋友们赶紧来吧 非常适合旅游度假
酒店回复：欢迎下次入住，感谢您的认可，咱们家非常注重服务和衞生，好的服务，才能可以让每一位客人满意。而且咱们家在大同古城内，代王府后麪。距离华严寺 九龙壁，开车 步行都可以。而且我们24小时服务，免费停车，亲自去接每一位入住的客人，房间配套设施齐全。中央空调冷热可控。每一个房间都配了小冰箱，加湿器。
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No pool, sauna, hot tub or fitness room. Didn't know property was being renovated before booking. Restaurant at the hotel closed. Luckily found several neighborhood restaurants to go to.
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