Excelente hotel con un buen restaurante.

已经住过五，六次了，每次上环球都住源拓，环境和服务都没变，每天打扫的很及时，孩子特别喜欢这。喜欢跟小拓聊天，不过早餐没有以前好了，样式很简单，去晚了没有馄饨只有炸酱麪。酸奶也没有了，去环球坐地铁只有四站，感觉比班车要方便，不用起早排队。可能我第一次入住的是新开不久，现在感觉房价也稍微贵了一点，周边吃饭很方便，窗帘确实不咋遮光。

酒店回复：尊敬的贵宾，您的好评让我们倍感珍视。深知中高端旅居不仅是空间的承载，更是情感的共鸣，很开心本次入住能契合您的期待。若您下次规划出行，欢迎通过酒店专属渠道预订，我们将为您提供更具个性化的服务，静候您的归来。

Always friendly and clean and comfortable

I was there for only 2 days and hanged out with friends and family both nights and the restaurant/ bar and what do I say about the staffs over there. There are so nice and attentive. Was there checking on us and offer speaker and towers when more of my friends join. Not forgetting cheering with us when Fiji Drua was playing. Loved that atmosphere.

酒店回复：Bula Vinaka Aman,Thank you for your 10/10 review. We really glad you enjoyed your time with friends and family and that our team looked after you well.We appreciate your support and hope to welcome you back again soon. Vinaka!

Everything was perfect. Extremely helpful and pleasant staff in all departments, spotless, comfortable classic double room with lovely toiletries in the bathroom and a fantastic breakfast.

The chateau is a unique property and has many beautiful features with lovely large gardens. The lounges were comfortable with beautuful views. I did feel that our room The Beaumaris room could have been updated as the furniture was quite.old and unattractive, the wardrobe door was broken. The bathroom was large and round and quite unique with showers on each side. There was only a small glass shelf over the sink. Again, more space for toiletries would have made our stay more comfortable. The bed was very comfortable with nice linens and lovely big bath towels. We had dinner the first night beautifully presented but expensive breakfast was good with lots of choice. I can highly recommend Harry's Bistro in Beaumaris for dinner. On the whole we did have a lovely 3 nights at the Chateau and would recommend.

2nd time staying here. Had no TV working on both occasions. I was told that the complaints manager would contact me as the issue could not be rectified. But no contact has been made so far. It’s a nice hotel but it seems they have issues with there TVs

酒店回复：Paul, thank you for leaving us a review. We are sorry that you experienced issues with your TV. Our Guest Experience Manager has now made contact with you directly. We are sorry for the inconvenience caused during your stay. Best Wishes, SbN

设施：乾净衞生 环境：不错 服务：周到

酒店回复：好!感谢您选择，柏懿酒店!您的一句“服务一级棒”就如冬日里的一股暖流，温暖了我们的心，感谢您的鼓励，我们一定会做到更好争取您下次完美的五分!祝:安好!

A Husband and wife run the B+B. They were very welcoming to us. You could order breakfast the night before, for anytime between 7-9. It was made to order as well. The room had a super-king bed which was fantastic. The bathroom was very modern. The Lounge/dinning area is full of wonderful antiques. The house itself is over 400 years old. Overall, a great experience, happy to stay there again and have recommended it to other friends.

房间乾净衞生，酒店位置离古城很近，早餐味道不错，酒店配有健身房和洗衣房。

酒店回复：谢您的满分好评！很高兴整洁的客房、便捷的区位以及早餐、健身洗衣配套能让您满意。门店紧邻古城，出行逛玩十分便利，我们持续用心做好客房保洁与餐饮品质，完善各项便民设施。看到您旅途愉快、打卡美景十分开心，期待您下次再来古城游玩，继续选择咱们小店，祝您万事顺遂！