1番良く感じたのは、スタッフの方达の明るく暖かい対応です。どのスタッフさんも気持ちの良い接客でした。 お食事、温泉も素晴らしかったです。 一つ言わせていただくと、外壁の涂り替えをしたらいいのに…と思いました。 お世话になりました、ありがとうございました。

Il palazzo esternamente è molto bello. Le finiture però sono datate e non adeguate per il livello di 4 stelle. La ns stanza la Nr 35 aveva parecchie cose da rivedere: La porta che struscia pesantemente sul pavimento. Infiltrazioni e muro scrostato. Condizionatore, TV, ventola tutti molto datati o rumorosi Doccia minuscola in una stanza enorme che allaga tutto il pavimento e senza mensola per appoggiare I flaconi. Uno dei 2 materassi era proprio sfondato. Nei corridoi I cartelli attaccati con lo scotch. L'ascensore sembra il montacarichi dell'ospedale a essere gentili La struttura è molto bella e meriterebbe molto di più. Le potenzialità sono enormi ma ci vuole la continuità di un progetto, un investimento e molta cura.

Afternoon, as I'm a regular customer, my stay at your accommodation is very customer caring which is why I feel more comfortable there. It has everything I required, especially when I'm on a FIFO that it can be very tiring for me to drive home to Yarrabah especially when you're sitting in a plane for an hour & a half. So be sure & ready for another booking for another overnight cap with the usual another Sunday overnight stay followed by another 2 night (Friday, Saturday) again, great work Team Balaclava Hotel for making my stay very comfortable, yours sincerely Cornelius.

Clean, helpful staff. Parking can sometimes be an issue as parks are not assigned. Other than that had a great stay

Great hotel, but it is not for families.

酒店回复：Dear Guest,Thank you for sharing your feedback and for highlighting the overall quality of your stay. We are pleased to know you found our hotel to be a great choice.We understand that different travelers have varying preferences, and we appreciate your perspective regarding suitability for families. Our team strives to deliver a consistently comfortable and well-managed experience for all guests.We hope to have the opportunity to welcome you again in the future.Best regards,Beata MiesiakGuest Relation ManagerTivoli Portopiccolo Sistiana Resort

O ar condicionado n?o funcionava e a cama luxo de casal nada mais era do que a jun??o de 2 camas de solteiro bem ruins

Excellent location, beautiful decor, great room. No kettle though in the room. Overall we had a great time! Special compliments to the management of the hotel. Polite helpful staff, welcoming atmosphere. Absolutely stunning decor. This hotel deserves to be called the best.

这是一家宝藏酒店，超级喜欢他家的小花园，七里香开满了小院，温馨又浪漫。早餐里的米线超级好吃，一下吃了两碗。。。推开窗帘就美丽的泸沽湖，妥妥的一线湖景酒店，点赞

酒店回复：期待您的下次光临，店里有免费的民族服饰和航拍师为您服务

They are in the mist of updating their look, so it wasn't the cleanest, and it also to me, made the facilities age really stand out. Room was clean and nice, a little big for my taste, especially with the lack of places to lay your stuff out. Plus the rooms for my need a few more lamps or something to get more light in the room, especially when entering the room.

The property is such a delight after a busy day exploring Hahndorf. It is very well set out and the rooms are well appointed for a very comfortable stay