There is no way I could find any sort of fault with this property. I met people who have stayed at Windjammer on multiple occasions and it's easy to see why. The staff are truly wonderful, can't do enough for you and always remember your name. If I'm to be picky maybe some restaurant menus could be a tad more expensive but really that's only finding fault where there is none. Maybe a little quiet at night but I put that down to the fact mid May is out of season. If hopefully I'm out this way again Windjammer Landing will most definitely be my choice for accommodation.

Hotel molto bello spazi ampi personale disponibile camere pulite e curate. SPA accettabile ottimo il servizio massaggi Monica molto professionale ha reso piacevole il dopo vasca termale

Everything was perfect! Good food, nice staffs, clean room, nice service

酒店回复：Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.We are delighted to hear that everything was perfect during your stay. Hopefully we will have the pleasure of welcoming you back in the not too distant future. Best regards,Guy Charles OwenGeneral Manager

We had a nice stay even though all restaurants were not open and there was a power outage.

酒店回复：Thank you for sharing your feedback. We’re glad to hear you still had a nice stay with us despite the challenges you experienced. We sincerely apologize for the inconvenience caused by the restaurant availability and the unexpected power outage during your visit. We appreciate your patience and understanding, and your comments will be shared with our Team as we continue working to improve the overall guest experience. We hope to have the opportunity to welcome you back again soon for an even better stay.

Excellent Hotel. Very helpful staff who are always willing to help. Valet parking was great and the room especially clean and comfortable. Highly recommend for your next trip.

Excellent visit. We were upgraded to a lovely family room. The gym and swim facilities were very clean, modern and well maintained. Thank you for the free member parking as well.

Alt ved dette hotel lever op til vores forventninger, personalet var altid s?de og hj?lpsomme. Vi vil gerne komme tilbage og giver de bedste anbefalinger herfra.

Our trip started of great, considering that our room door kept getting stuck to open. I think it was broken since the handle stayed down. We have an autistic son, and normally we book hotels with pools since that helps him relax. My son “stims” which helps him regulate and one of the ladies at the Spa came out to let us know to keep the noises down (unfortunately his sounds we need to allow him to regulate). By that time we felt uncomfortable. We apologies to the lady and both times she just kept looking at her phone without acknowledging us. The hotel is beautiful, but staff was rude. I felt very uncomfortable walking out that spa/fitness/pool area. I think it would be great to have a different exit from the pool that doesnt require going thru the spa and gyn to avoid this kind of issues that we experience.

We reached hotel and we have been told that the lift is working and after carrying our trolley bags to a different building through a tunnel , we got to know that the lift has not been repaired. We had to carry our suitcase to the top 2nd floor via stairs and no support was provided to provide accommodation in the building near to reception. At the time of check out , we asked at the reception that we need help to bring our luggage down due to the lift not working but no one came to our room for help even after we were told at the reception that they will send somebody. The pool water was cold. The food lacked vegetarian options. The staff inside the restaurant can not speak English. The parking is not free which was not told to us at the time of checkin.The young man at the reception was also very rude to talk to.

酒店回复：Sehr geehrter Konark,vielen Dank, dass Sie sich die Zeit genommen haben, uns ausführlich von Ihren Erfahrungen w?hrend Ihres Aufenthalts zu berichten.Es tut uns sehr leid zu h?ren, dass Sie hinsichtlich der defekten Aufzugsituation Unannehmlichkeiten beim An- und Abreisen hatten und keine Unterstützung beim Transport Ihres Gep?cks erhalten haben. Wir verstehen, wie wichtig ein reibungsloser und komfortabler Ablauf insbesondere bei mehreren Geb?uden und Etagen ist. Auch die fehlende Auskunft zu den Parkgebühren bei der Anreise sowie der Eindruck eines unfreundlichen Umgangs an der Rezeption entsprechen keinesfalls unserem Anspruch an Gastfreundschaft und Service.Ihre Beobachtungen bezüglich der begrenzten vegetarischen Auswahl in unserem Speisenangebot und der Verst?ndigungsprobleme im Restaurant nehmen wir ernst. Ebenso bedauern wir, dass die Wassertemperatur im Pool für Sie nicht angenehm war. Rückmeldungen wie Ihre helfen uns, Verbesserungspotenziale zu erkennen und an einer zeitgem??en und internationalen G?stebetreuung zu arbeiten.Wir danken Ihnen für Ihre Offenheit und m?chten uns für die entstandenen Unannehmlichkeiten entschuldigen. Ihr Feedback ist für uns ein wertvoller Ansto?, unseren Service sowie die Kommunikation weiter zu optimieren.Viele Grü?e,

An attractive hotel with wonderful staff, but the setting is charmless, and the rooms rather dull. I'm afraid I didn't enjoy my stay there, but it is good value and has free parking.