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Guest
米尼奥酒店
时间:2026/05/01
Situación, limpieza, comodidad Habitaciones amplias y cómodas, desayuno rico y completo. Instalaciones y spa muy limpias y cuidadas Personal atento
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This hotel was clean, and the atrium was beautiful. However, the carpet on the main stairway is tattered and discoloured.
Hosekeeping staff are grumpy, and they leave dirty sheets and towels on the floor outside the rooms they clean.
They also do not clean your room or refresh towels.
The bed was comfortable; however, the mattresses need to be replaced. My mattress had a pronounced protruding ripple across the whole bed, and sank in the middle. There was no mattress protector, just a fitted sheet, and the mattress was stained.
The hallways were being refreshed and were getting new wallpaper applied while I was there.
The room gave me Super 8 vibes. Overall, I was disappointed in the room and hotel.
酒店回复:Dear Guest,We appreciate your feedback and are glad you found the hotel clean and enjoyed the beautiful atrium. However, we regret that the condition of the carpet, housekeeping service, and mattress did not meet your expectations. We have noted your concerns and will address them with the appropriate teams to improve the overall experience. We value your input and hope to provide a more comfortable stay for you in the future.Sincerely, Hotel Manager
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This is a fantastic choice if you're looking for a quiet escape from the hustle and bustle city. Our family felt truly comfortable and relaxed here, surrounded by various flowers and pine forests. We had great time here by exploring the resort by bicycle, trying some lakeside fishing, or visiting the vegetable garden (feel free to ask the staff for guidance). Surely, the staff are really friendly to support you all time.
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Would recommend all to have a memorable stay at The Envoy continental hotel
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Siamo stati con mio marito per due giorni di relax e per quanto il tempo non fosse dei migliori e il periodo a Forte dei Marmi non ancora "di stagione" il Principe, ma soprattutto il personale, hanno reso questi due giorni veramente di relax.Quando si dice che il personale fa la differenza è verità.Nota super positiva a Masimiliano, veramente professionale ma cordiale, empatico sempre sorridente e attento al cliente. Grazie comunque a tutti!
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The resort is sooooo beautiful. Staff are excellent. Shaidar and the rest of the staff are very respectful! Always smiling. Marine life is awesome turtles, sharks, stingrays, school of fish can easily be spotted at the villa
酒店回复:Dear Ms. Lilybel, Warm Greetings from Pullman Maldives Maamutaa! Thank you very much for sharing your lovely feedback following your stay with us. We are absolutely delighted to know that you loved your experience with us and enjoyed the beauty of the resort, the incredible marine life, and the warm hospitality provided by our Heartists. Your kind recognition of Zhaidar and the rest of the team truly means a lot to us. We will be delighted to share your compliments with them, as they will be so pleased to know they helped make your stay memorable with their attentive and friendly service. It was also a genuine pleasure meeting both you and Mr. Supan in person today upon departure. Thank you once again for choosing Pullman Maldives Maamutaa for your holiday. We wish you both a safe and pleasant onward journey back home and hope to have the pleasure of welcoming you again in the near future for another unforgettable escape in paradise. Warm regards, Manashi Priya Borah Guest Experience Manager
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Very convenient location right opposite train station. We chosen this middle place to stay so we can travel to both Geneva & Montreux. The hotel is clean and comfortable
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Leider war das Personal sehr unfreundlich. Es war nicht m?glich, dass eine gr??ere Gruppe gleichzeitig Getr?nke bekam. Auf Nachfrage wurde patzig geantwortet. Man hatte nicht das Gefühl, dass der Kunde K?nig ist.
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Guest
圣罗科酒店
时间:2026/05/01
Buongiorno, la struttura è pazzesca e sembra di soggiornare in un sogno.
Le note negative sono principalmente due:
- la chiusura della piscina dovrebbe essere notificato al momento della prenotazione.
- il personale del bar e della reception dovrebbe essere formato e conoscere le informazioni basiche per rendere la permanenza comoda e accessibile.
Altra nota positiva ma con margini di miglioramento è la colazione, buffet ricco e molto buono
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Third time revisiting Hyatt Regency Da Nang, one of the best hotels here. Great hospitality, recommend staying in the club access rooms to access regency club for daily cocktails and food.
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