Wonderful hotel and location. The staff were also amazing - 5*

This property was an unexpected gym! It was a tiny living room boutique hotel with beautiful grounds and very helpful staff. Restaurant was excellent. Sleepy little town but perfect for a very relaxing stay.

Very very quite area , flat - gt opportunity for walking. Nice room, pool etc

Need maintenance. No hot water. We made a reservation for the castle and the palazo and they placed us on another place stating that it was better. After our strong claim they agreed to change us. Not a pleasent experience

酒店回复：Dear Renzo,Thank you for your feedback. We are sorry to hear that your stay was not entirely to your liking.Regarding your room allocation, our records show that you held two separate bookings for different room categories during your stay. We received a specific request from your family asking us to ensure you could remain in the exact same room for the entirety of your visit without the hassle of having to pack and move mid-stay. Because the room category you had booked for your final night was not available for the first two nights, we opted for the best alternative room available in our Scuderie building, upgrading your first two nights to accommodate this family request and provide you with seamless comfort.We are truly sorry that this accommodation did not meet your personal preferences. However, as soon as you expressed your dissatisfaction after your first night, our team immediately took action to rearrange our upcoming arrivals and transfer you to the specific room you had booked for your third night.We must admit we are quite saddened by this online review, as your party left us a beautiful and deeply appreciative message in our physical hotel guestbook upon departure. We always strive to act with the best intentions for our guests' comfort, and it is disheartening to learn that our efforts to accommodate your family's special requests resulted in an unpleasant experience for you.We thank you for your stay and wish you the very best in your future travels.Warm regards,Guendalina & the team at Castello Dal Pozzo

V? ch?ng chúng t?i r?t hài lòng khi ? ?ay , m?i th? ??u ???c s?a sang l?i nh? m?i . T?i r?t thích gi??ng ? ?ay vì nó n?m r?t êm ái kh?ng b? ?au l?ng . Giá khá r? so v?i m?t b?ng chung . RCM mnguoi book

Nice and clean hotel, good location if you try to avoid busy city. Very friendly staff and quite good breakfast. I would stay here again next time visit Adelaide.

S?de og hj?lpsomme personaler. V?relset var brugbart, men kun til s?vn. Fin tagterrasse med sk?n udsigt. Morgenmaden er ikke v?rd at n?vne.

Hotel listed as 5 stars, but certainly not the standard of Melia hotels in Madrid and Seville. It is a series of corridors with restaurants and bars which are either not open at all - Cafe de Paris Bistro. Salon and bar only open for weddings and other functions. No lounge or other bar, coffeeshop facilities. Parking very limited, first come, first served and only one disabled space that they let anyone use! Really unhelpful female receptionist. Good breakfast. Room comfortable and good shower and bathroom - decent enough for a 4 star hotel, with nice view of municipal gardens. Convenient for old town and all the excellent bars and restaurants there.

amazing hotel the shower was incredible and you can use the pool and the garden of the next door hotel that is from the same brand

酒店回复：Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the shower experience and had the opportunity to relax in the pool and garden of our sister property as well. We truly appreciate your kind words and hope to welcome you back again very soon!

房间景色非常好，可以看到洱海景色、城市和山景z衞生打扫很乾净，服务很到位，管家很贴心。非常好的一次体验

酒店回复：尊敬的宾客，您好！感谢您的细致好评。看到您对房间景色、衞生、服务和管家安排都如此满意，我们由衷高兴。洱海、城市与山景尽收眼底，确实是我们引以为傲的体验亮点，很高兴它为您带来了美好的回忆。您提到衞生乾净、服务到位，特别是管家的贴心表现，我们会及时转达给团队，这对他们是极大的鼓励。期待您下次再来，继续享受这份舒适与美景。祝您旅途愉快，生活中也常有美景相伴！