Hotel was clean and convenient. Right next tonthe shopping centre and bus stop to the city.

This hotel was further from Cochem than we hoped for. I booked two rooms for one night at least four months in advance requesting large windows that open. We got one room with a very tiny window only, and one room with a medium size window. The staff was very nice and apologized for not meeting my request saying "they didn't know how this happened". The hotel was full that weekend. At least the windows opened. Also, our room had a terrible smell. Apparently, the drain pipe in the middle of the bathroom floor was the culprit. The lady at the desk poured some cleaner down the drain with a few buckets of water. We then covered the drain with a towel and went to the store to get a car scent hanger to place on top. We went to the restaurant for dinner and waited an hour and a half for our meal. They were very busy that night and apparently not prepared for the weekend (May Day). The meal was nice in spite of the wait. The most positive aspect of our experience was the woman at the desk who tried her best to fix things for us.

I find the property to be quite good clean and at a good location. The parking was slightly on the higher side and they were limited slots. When I was there. The check-in process was painfully long. This could have been better but overall service was reasonable.

酒店回复：Dear Guest,Thank you for your review. We're glad you found the property clean and well located. We’re sorry that the parking charges, limited spaces, and the slow check?in process affected your stay. We understand how frustrating that can be, and we’ll be reviewing these areas with the team. Overall, we appreciate your recognition of the reasonable service and your helpful feedback.Kind Regards,The Front Desk Team

very advisable to book a table at the restaurant or bar for dinner as it gets VERY busy

From the lobby to the room the experience was top notch. Each staff member went above and beyond my expectations. I definitely will be returning to

酒店回复：Thank you for your feedback! We are happy to hear you enjoyed your stay!

From smelly hallways, to super outdated rooms, still with super dirty rugs, doors that dont even close… staff very unpleasant. Had to ask for a paid upgrade. Looks like property never been renewed… Shower was dirty, shower curtains mold (in upgraded room yjat cost extra$50 dollars). Beds were very very uncomftabke… It looks that never been renewed Only thing 10/10 is pool.

酒店回复：Dear Guest: First, let me sincerely thank you for your feedback. I am truly sorry to hear that your recent stay at Aquarius Resorts did not meet your expectations. Please accept our heartfelt apologies for any inconvenience you encountered. This is certainly not the standard we strive for, and I assure you we are taking your concerns seriously. We do hope you’ll give us the opportunity to regain your trust and welcome you back in the future.

离机场10多分钟船程，免费接送。

酒店回复：尊敬的宾客：感谢您在马尔代夫喜来登满月岛度假酒店及水疗中心入住后分享您的反馈。我们很高兴得知您对我们便利的地理位置以及从机场乘坐快艇轻松抵达酒店感到满意。能够快速舒适地抵达岛屿是许多宾客都非常看重的，我们很高兴这为您的入住体验增添了积极的影响。再次感谢您选择入住我们酒店。我们期待着您未来再次光临，享受又一次轻松惬意的海岛之旅。

The hotel is very modern and super clean. The check in process was easy and they are very helpful in finding the right restaurant for lunch or dinner. Our room was spotless, large, very clean and the bathrooms are spacious. Amenities are nice. The gym is one of the best for hotels. The included breakfast is delicious and many choices. You need a car since it’s not close to restaurants or shopping. The hotel is right next to a movie cinema. Do not pay for parking when a public free lot is right outside your hotel. It’s the only free parking you will see in Italy! Highly recommend this hotel!

Excellent weekend stay! Lovely accommodations, friendly staff, and delicious food.

Personnel réactif en cas de troubles, chambres agencées et décorées avec beaucoup de go?t (Grenier à Grains). Calme même avec un séminaire d’entreprise pendent mon séjour. J’ai eu l’honneur de pouvoir converser avec le gestionnaire du domaine à mon départ qui est fort sympathique. Une vrai réussite familiale.

酒店回复：Votre commentaire nous fait très plaisir ! Toute l'équipe est dédiée à offrir à nos clients des moments exceptionnels, et vos mots nous encouragent à continuer dans cette voie.