整体特别满意，体验感超好！环境乾净整洁，细节做得很用心，性价比很高，真心推荐，下次还会再来～

????????????????????????? Signature Suite ????????????????????????? ???????????????????????????????????????????????????????????? ???? ???????????????????????????? ??????? ????????????????????????????????? 8 ?????????????????????????? ????????? ????????????????????????????? ????????????????????????????????????? (Shower) ????????????????????????????????? ????????????????????? ??????????????????????????????? ??????????????????????????????????????????????????????????????????????????????????????? ??????????????????????????????????????? ???????????????????????????????????????????????????????????????? ???????????????????????????????? ????????????????????????????????????? A la carte (???????????) ????????????????????????????????? ???????????? (Western) ?????????????? ??????????????????????????????? ??????????????? ???????????????????? ???????????????????? ?????????????????????????????????????????? ?????????????????? ?? selection ??????? ????????????????? ???????????? Diamond Select Member ????????????????????????????????????????????????????? Evian ???????????? ???????????????????? ?????????????? 2 Urban Room with Bathtub | 1 Double Bed ?????????????????????????????????? Harnn Heritage Spa ???????????? ????????? ?????????????????????? 30% ???????????????????????????

衞生很乾净 服务态度不错 推荐推荐

酒店回复：感谢您对酒店服务的认可！24 小时管家式服务、及时响应需求、机器人智能送物，每一处细节都藏着我们的用心。我们坚持以真诚、耐心、专业对待每一位客人，只为让您感受到宾至如归的温暖。

Nice breakfast

酒店采光特别好，房间面积很大，衞生特别乾净，早餐是在一楼，品种还蛮丰富的，前台小姐姐也特别好，还送了欢迎水果

酒店回复：尊敬的宾客您好，感谢您对我们的认可，客人的每一丝需求都是我们真诚为之努力的方向。我们一定更加努力，打造五星级水准，期待下一次的出行，我们能为您创造更加完美服务。

新酒店位置很好设施很好温泉很好

酒店回复：惬意温泉治愈身心疲惫，感谢您的真诚评价，我们精益求精，等候您下次度假休闲。

Todo perfecto!

酒店回复：El inquilino ideal. Respetuoso, cuidadoso con la propiedad. Deseando que vuelva

乾净整齐无异味，而且离附近的景区也近

酒店回复：感谢宝子的五星好评与认可！咱们云栖江澜酒店5月1日刚盛大开业，选址就在音乐喷泉江边，对面是南车渡码头，紧邻鱼峯山公园，游玩出行超方便?。酒店配备独立观光电梯直达三楼，大堂设有舒适休息卡座、茶室，还提供自助咖啡与养生茶；贴心准备了百宝箱和急救箱，智能机器人全程引领送餐，更有自助洗衣房、健身房加持，各类房型齐全，期待您常回来体验，解锁更多惊喜！！

设施先进，乾净整洁，环境优雅，服务热情！

酒店回复：温柔舒适床品，真诚热情服务，能让您感受到酒店独有的舒适与贴心，小怡倍感荣幸。从环境布置到服务细节，我们始终坚持用心待客，期待您下次入住，继续为您带来难忘的入住体验！

The property itself was okay, but the service was highly unprofessional. I booked my room online, but the man at the front desk claimed they had not received the payment. After I showed him my receipt, he finally gave us our room. To make matters worse, a woman working there was incredibly rude. She actually made fun of me and laughed about the situation with the desk worker.

酒店回复：Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you experienced during your stay.What you described does not reflect the level of hospitality and professionalism we strive to provide to our guests. We are very sorry for the confusion regarding your payment and especially for the behavior you encountered from our staff. Please be assured that your comments are being taken seriously and will be addressed internally to ensure this does not happen again.We truly appreciate your patience and your decision to stay with us despite the unpleasant situation. Your feedback helps us improve our service and guest experience.We hope you will consider giving us another opportunity in the future to provide you with the comfortable and respectful stay you deserve.