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Better to add the lift

酒店回复：Thank you for your suggestion. While we cannot install a lift due to building constraints, our team is always available to help carry your bags to your room. We apologize for any inconvenience caused

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酒店回复：Thank you so much!

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酒店回复：Thanks for your kind review. We are providing community refrigerator at co-working space and kitchen for conveniences of guest. Thanks for giving us hint to do so. We will try to improve day by day.With Regards,EAIN@CNX

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It was okay. There was a few roaches in our room, the toilet handle was broken.

酒店回复：Hello Alexis,Thank you for sharing your feedback. We take guest comments seriously and will address your concerns with our team to ensure a thorough investigation. Maintaining a clean and functional environment is important to us, and we appreciate your input as it helps us improve the experience for future guests. We hope to have the opportunity to serve you better in the future.

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A wonderful one?night stay at Killeen Castle. The setting is quiet and serene, the rooms modern and extremely comfortable, and both dinner and breakfast were excellent. A perfect combination of peaceful surroundings and great food.

We had a small double room, which was well equipped and comfortable. The room was quite warm (it was a sunny day) and air conditioning didn’t seem to be working. But with the window open it was OK. Breakfast, could have been very nice. BUT although busy but not that busy (there were empty tables) several hot items were not available. For the whole time we were there the buffet trays for bacon and egg were empty! Staff said several times they are coming. That said I asked for and received two lovely poached eggs, alas no bacon to go with them. Would we stay again, probably yes.

Все устроило!!!