We have stayed several times at this hotel and have never been disappointed. The staff are very attentive and the highest standards are always maintained. Dining is a great pleasure, with delicious food elegantly presented.

Staff was incredibly sweet and the suite at the top was amazing - so clean and so spacious. Attention to detail was perfect

酒店回复：Dear Our Valued Guest,Thank you very much for your wonderful review and for choosing to stay with us.We are delighted to hear that you enjoyed our facilities and service. Your kind words and high rating are a great motivation for our entire team to continue providing the best experience possible for our guests.We truly appreciate your support and hope to have the pleasure of welcoming you back again in the near future.With warm regards,Ms. Tris - Tonkin Guest Experience Team

this is a very beautiful place with very profesional design.

Super highly recommend. clean and all the staff is so nice. 香港人见到呢个评论就住啦，又抵又靓又乾净，入住后先发现系五星级&原来包括早餐。 message正统过出面太多，message happy hour都只系二百多港币，日日做都掂 已做：hydration facial 60mins, normal facial 45mins, body hydration treatment(也是message) 泳池较小但也乾净，我是穿回浴衣回到房才洗澡

酒店回复：Dear Monthly traveler,Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with us.We are truly delighted to hear that you enjoyed our clean rooms, friendly service, spa treatments, breakfast, and overall hotel facilities. Your kind comments about our traditional massage services and attentive staff are greatly appreciated and will certainly be shared with the entire team as motivation to continue delivering exceptional hospitality.It was our pleasure to have you as our guest, and we are especially happy to know that you found great value and comfort during your stay.Thank you once again for your recommendation and support. We sincerely look forward to welcoming you back for another relaxing and memorable experience in the near future.Warm regards,Heritage Ham Long Hotel & Spa Team!

本次入住体验格外舒心。酒店地理位置优越，出行觅食很便利，前台工作人员热情有礼，办理入住高效快捷。客房打扫乾净无异味，床品柔软舒适，房间隔音出色，衞浴热水充足、乾湿分离设计贴心。早餐品类丰富、口味在线，性价比很高，出行住宿首选，下次入住还会选这里。

酒店回复：尊敬的宾客，非常感谢您细致走心的好评！很高兴此次入住能让您收获舒心体验。我们一直用心把控区位服务、客房保洁、早餐品质等各个细节，力求给每位住客舒适的旅居环境。期待您下次莅临，我们继续竭诚为您服务！

Wonderful experience at the Hotel. The staff were very friendly and accommodating to requests. The facilities are some of the best I have encountered including the Gym and Wellness Centre which are must tries. Overall we had a great time at the hotel and will come back again.

la vue sur mer chambre spacieuse et confortable bon restaurant accepte les chiens au restaurant parking privé

环境和图基本相符，只是床非常冰冷，五一住的，晚上冷醒了两次

酒店回复：尊敬的宾客您好！非常抱歉此次入住没能让您拥有舒适的睡眠，看到您説床体冰冷、夜里被冷醒两次，我们深感自责。五一期间气温波动较大，我们没能提前为您做好床品的保暖准备，这是我们的疏忽。我们已经立刻调整了客房的床品配置和温度检查流程，确保后续入住的客人都能住得温暖舒心。非常感谢您的坦诚反馈，我们会严肃对待每一条意见，也期待能有机会再次为您服务，弥补这次不佳的体验。

环境好、衞生乾净、服务贴心，房间舒适安静，性价比超高，住得很舒心，推荐入住！

酒店回复：近崂山风景区】【全屋小度智控】【近毛公山风景区】【免费停车】由衷感恩您的支持与好评，很开心能给您带来一次愉快的住宿经历。我们全体工作人员会继续坚守岗位，用心做好服务，严格把控衞生，优化居住体验，静候您下次旅途再次选择我们。

很乾净 环境：很好 服务：很好