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We have just returned from a week long holiday at Mabula Game Lodge and it was by far one of the best holidays we have had. The rooms were lovely and checked twice a day. The food was excellent. The guides for the game drives were extremely knowledgeable and passionate about the animals, birds, insects and plants. All of the staff were friendly and helpful.
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酒店环境特别舒服，乾净整洁不嘈杂，绿化很好超治癒！房间衞生做得超到位，无异味无死角，床品柔软乾净。设施齐全又新，用着很顺手。工作人员服务热情周到，有需求响应超快，入住体验满分，强烈推荐！
酒店回复：尊敬的宾客，感谢您如此细致用心的好评！看到您对酒店环境、衞生、设施和服务的每一处都感到满意，我们整个团队都特别开心。您提到的“绿化治癒”“房间无异味无死角”“设施顺手”等细节，正是我们日常努力的重点，您的认可让我们觉得一切付出都值得。我们会继续保持热情周到的服务，期待您下次再来，享受同样舒心的入住体验。再次感谢您的强烈推荐，祝您生活愉快，事事顺心！
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乾净衞生，, #位置交通, 方便, #房间设施, 设施齐全, #早餐, 丰富
酒店回复：收到您的图文好评太开心啦！感谢真实反馈，我们会不断完善细节，期待您再次入住体验。
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The mugs in a room ?was dirty, the sauna worked just from 4-10 pm . So disappointed for this money .
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挺不错的一家酒店，衞生，礼貌我都觉得OK的
美中不足的是早餐差了点，可能也和人不多有关系，咖啡有点难喝，花洒压力很大，小朋友打身上很痛，其他都还可以的
酒店回复：尊敬的宾客，非常感谢您在百忙之中留下真实的入住评价，也由衷感谢您对我们酒店衞生、服务及环境的肯定！对于您反馈的早餐品质、咖啡口感以及花洒水压偏大的问题，我们高度重视，已第一时间反馈给餐饮部与工程部进行优化调整：后续会丰富早餐品类、优化咖啡出品品质，同时调试花洒水压，兼顾成人使用与小童安全，避免水压过高带来不适感。您的每一条建议都是我们进步的动力，我们会持续打磨细节、提升入住体验。期待您下次光临，感受我们的改进与变化，祝您生活愉快！
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酒店位置不错，交通方便，房间中规中矩，设施配套齐全，房间里面有电动窗帘等。服务意识不错。缺点是酒店大堂小，但是门口车位少停车难。早餐一般。
酒店回复：感谢您入住城市别院，很高兴您认可酒店位置交通与房间设施、服务体验。非常抱歉给您停车带来不便，酒店地下自有停车场车位充足，后续我们会做好指引提示，引导客人停放地下车位，缓解门口地面停车紧张问题，不断完善停车服务~关于早餐品质问题我们高度重视，后续将升级早餐菜品与品类，持续优化入住细节，期待您下次再来感受别院的全新变化。
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Clean room, lovely spa area, warm swimming pool great for lengths and only 1.2m throughout. Bar food was nice wouldn't say excellent price was decent considering its a hotel. Good selection for breakfast in the morning.
酒店回复：Thank you for taking the time to share your experience. We’re delighted you enjoyed the cleanliness of the room, the spa facilities, and the warm swimming pool. It’s also great to hear you found the breakfast selection varied and enjoyed the bar food during your stay. We truly appreciate your feedback and look forward to welcoming you again in the future.
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出差选的这家酒店太值了！交通便利，周边配套齐全，房间安静不吵闹，设施完善，乾净整洁，性价比拉满，尤其早餐，特别丰富，味道吵架棒，出行住宿强烈推荐！????
酒店回复：感谢您的认可与好评！很高兴您在五一假期住得舒心、吃得满意。期待您的再次光临，祝您生活愉快！
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酒店环境很好，早餐丰富，屋内设施齐全 前台服务也很好，有求必应 非常棒
酒店回复：【24小时前台】【免费停车】哇！收到贵宾的夸奖，我们的心情瞬间像开了挂一样开心呀！? 您的满意就是我们最大的动力，听到您説“服务很好””早餐丰富“，小伙伴们都干劲满满啦！（≧?≦）? 我们会继续保持这份热情，努力让每一次相遇都充满惊喜。期待贵宾下次再来，我们依然会用最棒的服务迎接您！祝您每天都元气满满，快乐加倍哦！??
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?????????????? ???????? ??????????? ???????????????????????????????????????????????????? ???????????????????????????????????? ??????? ???????? ????????? ???????? ????????????????????????????????????? ??????????????????????? Walking Street ??????????????????? ??? ???????????
酒店回复：????????????????????????????????????????? ???????????????????????????????????????????????????????????????????????????????????????????????????
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