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Yes it was very nice deer on the driveway and ocean view
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Overall the room was nice it’s a bit overpriced and the parking could be better.
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We enjoyed the hot water tub with bubble jet. But could not use the pool as the water was cold.
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Very friendly reception and bar staff. The room was facing the atrium which is a bit odd (that's where the window is) and noisy at times (there was a match on in the bar).
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The hotel is ok, the bathroom had see through curtains and there was no way to close it and get privacy, and the shower had no curtains, so you are totally exposed to the neighbors. The location was great for me, as I went for Roland Garros, but wasn’t super impressed with the room.
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Poolen var avst?ngd. Annars tror jag det hade varit j?tte trevligt. Hotellet ligger v?ldigt avsides och d?liga promenadgator runt omkring.
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老牌酒店,服务还行,房间老旧了,而且格局不够开阔,房间偏小,
衞生:需要加强,早餐味道不错,客房服务不错,前台服务差强人意!
酒店回复:尊敬的宾客,您好!非常感谢您抽出宝贵时间分享此次入住体验。对于您提到的前台服务体验不佳、房间设施老旧、衞生细节待加强的问题,我们深感抱歉。我们已第一时间将您的反馈同步至前厅部、客房部及质检小组,将立即开展专项覆盘与整改:针对前台服务开展服务礼仪与沟通技巧强化培训;针对客房设施老化问题,我们已纳入升级改造计划,同时将加强衞生巡检力度,确保细节品质。您对早餐口味与客房服务的认可,是我们前进的动力。翠湖宾馆作为拥有70年历史的本土老牌酒店,我们始终珍视每一位宾客的意见,也正以更严苛的标准打磨服务与硬件。期待未来能有机会再次为您服务,以全新的面貌弥补此次遗憾。
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Great, central location. Bright, spacious room with comfortable beds. Helpful, friendly staff.
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Hemos tenido un trato excepcional. El personal está enormemente amable. La comida muy rica y las habitaciones super limpias y correctas. Solo lamentar no poder haber ido a la piscina superior la cual es el claim principal de las fotos de promoción. Ya que hay que reservar y es solo para adultos. Pero realmente fantástico.
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We booked "ocean front" upon arrival we were put in a marina room, which we considered bay and ocean view
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