房间非常漂亮，酒店环境也非常好，晚上十分安静舒服，酒店内部氛围感十足。一家三口入住，三岁宝宝非常开心。酒店人员十分nice，服务非常好??唯一不足是床单不够乾净，发现有脏脏的痕迹，如果房间里有微波炉的话就更好了。 我是自驾过去的，酒店工作人员会帮忙拿行李，会带我去地库停车，他们都非常nice。总体来説十分推荐，以后去意大利的话还会选择这家酒店。

酒店在神话乐园，和万豪一起，适合带宝宝带娃。

Everything was perfect! Good food, nice staffs, clean room, nice service

酒店回复：Dear Guest,Thank you for your feedback, and for taking the time to write about your visit.We are delighted to hear that everything was perfect during your stay. Hopefully we will have the pleasure of welcoming you back in the not too distant future. Best regards,Guy Charles OwenGeneral Manager

We reached hotel and we have been told that the lift is working and after carrying our trolley bags to a different building through a tunnel , we got to know that the lift has not been repaired. We had to carry our suitcase to the top 2nd floor via stairs and no support was provided to provide accommodation in the building near to reception. At the time of check out , we asked at the reception that we need help to bring our luggage down due to the lift not working but no one came to our room for help even after we were told at the reception that they will send somebody. The pool water was cold. The food lacked vegetarian options. The staff inside the restaurant can not speak English. The parking is not free which was not told to us at the time of checkin.The young man at the reception was also very rude to talk to.

酒店回复：Sehr geehrter Konark,vielen Dank, dass Sie sich die Zeit genommen haben, uns ausführlich von Ihren Erfahrungen w?hrend Ihres Aufenthalts zu berichten.Es tut uns sehr leid zu h?ren, dass Sie hinsichtlich der defekten Aufzugsituation Unannehmlichkeiten beim An- und Abreisen hatten und keine Unterstützung beim Transport Ihres Gep?cks erhalten haben. Wir verstehen, wie wichtig ein reibungsloser und komfortabler Ablauf insbesondere bei mehreren Geb?uden und Etagen ist. Auch die fehlende Auskunft zu den Parkgebühren bei der Anreise sowie der Eindruck eines unfreundlichen Umgangs an der Rezeption entsprechen keinesfalls unserem Anspruch an Gastfreundschaft und Service.Ihre Beobachtungen bezüglich der begrenzten vegetarischen Auswahl in unserem Speisenangebot und der Verst?ndigungsprobleme im Restaurant nehmen wir ernst. Ebenso bedauern wir, dass die Wassertemperatur im Pool für Sie nicht angenehm war. Rückmeldungen wie Ihre helfen uns, Verbesserungspotenziale zu erkennen und an einer zeitgem??en und internationalen G?stebetreuung zu arbeiten.Wir danken Ihnen für Ihre Offenheit und m?chten uns für die entstandenen Unannehmlichkeiten entschuldigen. Ihr Feedback ist für uns ein wertvoller Ansto?, unseren Service sowie die Kommunikation weiter zu optimieren.Viele Grü?e,

Un week end lungo per un evento di gioia e felicità come il.matrimonio di una giovane coppia di amici una location spettacolare per la cerimonia ed il ricevimento Trattamento top per il ns soggiorno Cortesia e professionalità dei proprietari

Overall cleanliness is acceptable, although its seem abit old. Its full house on the day we stay so its packed with people, but the staff are very professional and can handle things in haste.

This hotel was fantastic value and we would recommend this to everyone. Staff, food and facilities were excellent.

Our room was clean, the host was very helpful. Breakfast was nice

Cold hot tub was such a disappointment.. Only reason we picked this one is it had good reviews on hot tub and you travel all day, get there get your suit on and the hot tub is cold… like just a bit warmer than pool.. such a let down.. and frustrating..

酒店回复：Hello Jennifer,Thank you for sharing your feedback. It’s understandable how important amenities like the hot tub are after a long day of travel. We appreciate you bringing your experience to our attention, as guest insights help us maintain our standards. We hope you found other aspects of your stay enjoyable and that you had a pleasant journey overall. Your comments will certainly be shared with the team for consideration.

Staff at Due Leoni is fantastic. Well spirited, willing to help, welcoming and professional. We interacted with Leonardo and Gianni and it was a pleasure to chat with them. Kudos!!!

酒店回复：Dear Irina, thanks so much! You have no idea how much means to us your lovely words.See you soon,Gianni