I recently stayed at Classic Grande Hotel, Imphal for an official visit. Though it was a short stay, I really enjoyed it. The breakfast had a good variety, and the top-floor restaurant had a nice vibe. The rooms were clean and comfortable, though the decor could be improved a bit. What stood out the most was the excellent hospitality. Special thanks to Ms. Riya at reception for her prompt service I forgot her full name sorry, Rocky and Raj from housekeeping, and especially Mr. Paul, who went above and beyond—helping with my early check-out and thoughtfully arranging a packed breakfast as per my request. His kindness truly made a difference. Will certainly recommend!

酒店回复：Dear Madam, Thank you so much for the wonderful recommendation! We are thrilled that our comfortable rooms, breakfast variety, and excellent hospitality made your short stay so enjoyable. We truly appreciate your feedback and look forward to welcoming you back.

The room was clean and tidy. The breakfast was fresh and delicious. The staff very friendly. The hotel in quiet and peaceful place. I recommended to family or individuals.

Café delicioso, atendimento excelente!!

Great location. Walking distance to the Bay and the main shops. Clean and spacious unit.

酒店回复：Dear Guest, Thank you for your positive feedback. Looking forward to hosting you again.Thanks,Team BML

El desayuno no es lo que se espera. Hay mucha gente y poco personal para atender, al ser domingo los gerentes no están y hay poco personal pero es cuando más gente hay.

酒店回复：En nombre de todo el equipo del hotel, quiero agradecerles por compartir sus calificaciones.Su experiencia con City Express by Marriott Tuxpan está por debajo de nuestro estándar.Brindar el más alto nivel de hospitalidad es nuestra prioridad número uno y le pido disculpas sinceras por no haber cumplido con sus expectativas. He compartido sus comentarios, para garantizar que se implementen y revisen las pautas necesarias para evitar que estos inconvenientes con su descanso ocurra en el futuro.Espero que elija quedarse con nosotros nuevamente cuando sus viajes lo traigan de regreso a la zona.

Der Aufenthalt im Hotel war sehr angenehm. Das Frühstück im Restaurant im 16. Stock gibt es in einem sehr sch?nen Ambiente und war sehr reichhaltig mit einer gro?en Auswahl. In der Umgebung von Suhl kann man viel Interessantes entdecken und sch?ne Wanderungen machen.

Nice motel. Great size room. Quite - good sleep. good parking. Room lacked a sofa to relax and watch TV on.

酒店回复：Thank you for taking the time to review your stay.Our standard rooms don't have sofa's as there is simply not enough space to put one. This is why we hang the TV's directly in front of the bed, so it can be used as a comfortable spot to sit.Alternatively, the tub chairs in the room could also be used.

I prepaid the fees via Trip and the a female staff at front desk told me that they couldn’t find my payment info and therefore she doubted I paid it even though I presented her my payment receipt from Trip. I spent quite some time with Trip customer service back and forth to clarify the situation but the hotel said their reservation department was off work… When I checked out the next morning, the front desk dramatically said she could see my payment information. I am still checking after a long international trip. Disappointed and frustrated! The hotel staff at the gate was friendly though and he helped me with taxi. The hotel itself is quite outdated and the room needs renovation. Because my room is facing a main road and the Old Madina, it is quite noisy and the sound proof is not sufficient. I was awaken from time to time at night due to the noises.

The loft room was quite small but, that was described as such.Thetefore t

酒店回复：Good Afternoon. Thank you for taking the time to leave your review, Best wishes, Lynn.

The room was very comfortable except for the fact there were two twin beds put together instead of a king. The staff was very accommodating and the restaurant very good, especially the breakfast buffet!

酒店回复：Dear Deborah,Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the comfort of the room, our accommodating staff, and especially the breakfast buffet. We also appreciate your feedback regarding the bed setup and will keep it in mind as we continue improving our guests’ experience. We hope to welcome you back again soon!We remain at your disposal.Daniela Penelea, Guests Relations Manager & Vienna House Team