I am sorry to report that my husband and myself had a 2 night stay in this hotel. Firstly the positives. The buffet breakfast is very nice and the coffee from a machine is acceptable. The area is very nice and suited us as it was very nice and near the metro and nice restaurants. For two nights the bar opposite was extremely loud but that is not the fault of the hotel. The room we had is very small i realise that Paris hotels are small but this is small. The bathroom isn't small it is weeny. My husband struggled to have a shower as it is that ‘small’. This room is for a single person. The reception staff are pleasant.

Unfortunately breakfas started to late for me as I was on a motorbike tours with some miles to do. Singled beded room cramped. Although bathroom was huge. A plug is need near kettle otherwise its by your bed or balanced on radiator

Hawkstone is a fabulous place to stay. A truly beautiful building in an off the beaten track location in the Shropshire countryside. It has a lovely garden to explore and a gym for those with more energy. The breakfasts were fresh and varied too. And not least of all the staff were very friendly and welcoming. However, the music playing in every public room was rather overbearing. It even extended to the outdoor terrace and could be heard in our bedroom. (from early morning till evening) The music was mainly from the 20’s and 30s, charming at first but after 2 days on repeat it was rather annoying. This may seem like a trite complaint but we chose the hotel for its location, away from everything to rest and relax. As nature lovers and music lovers, there’s always a place for both but we prefer birdsong over rag-time when we’re sitting outside. We did report this but were told the owners wanted it like this. It needs reviewing.

酒店回复：Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed Hawkstone’s beautiful setting, gardens, and friendly team, as well as our fresh breakfasts. It’s lovely to know that these aspects helped make your stay memorable.We’re sorry, however, that the background music affected your ability to fully relax. Your comments about the volume and repetition are appreciated and will be shared with the owners for review. We understand how important peace and quiet are for guests seeking a countryside retreat, and we’ll look carefully at how we can improve this balance in future.Our night team had passed your comment over & the outside music was turned off until later in the morning on the second day of your stay. We will always accomodate a guests request where possible.We do hope to have the chance to welcome you back for a more restful stay.

环境很不错！也很安静、旁边是市中心很方便逛逛

very unprofessional staff members.. i wanted to check in earky as i had an immediate family emergency the staff weren’t helpful at all and didnt offer me a refund for my booking inspite of explaining to them the problem.. will never stay again here and honestly wouldn’t recommend it.. the staff were extremely unprofessional and not polite even when asked for basic city attractions help

Lovely Hotel. Nice big room and everything was nice and clean. Very friendly and helpful staff. Very delicious breakfast.

O dormitório era agradável, mas o banheiro era o ponto alto, boa ducha produtos de higiene, boas toalhas. A cama era confortável, dos travesseiros nem tanto, Climatiza??o boa, localiza??o do hotel para quem está de carro OK, ficando uma zona super segura e tranquila, café da manh? gostoso.

Great hotel, walking distance from lovely restaurants, our 5 year old loved the pool, very comfortable rooms and great staff.

I stayed at this hotel for one week with a friend. I booked with TUI about a month before, costing around ￡800 each. CHECK IN - the hotel is about 5 minutes drive from the airport. We went on the TUi transfer bus, but I think I’d just get a taxi if I came again. The hotel check in took 45 minutes. Long queues and it was hot in reception! Some people had checked in online, but still had to queue. ROOM - we were given a very small, dark room with no sofa area and next to the main pathway. So everyone walking past would be able to see in to the room. It seemed very noisy and we asked to change. We were given a room at the furthest block away from reception, overlooking empty land and we could see the beach. It had a sofa area and a nice balcony. It was very clean, bed comfortable and there were loads of tv channels in English and other languages. (Not that I watched tv) The bathroom is literally open plan with the room, no door or anything. It has two sinks, a toilet with a door on and a shower, where you just step out into the main room. There’s also tea/coffee, a fridge with soft drinks and spirits on the wall. Drinks get renewed every 2nd day. 3 bottles of water are given every other day, not really enough. Room towels are tiny! The cleaners did a good job, but were so noisy chatting away and pushing trolleys at 8am! We had to ask for another pillow each, as there was only one flat pillow. Our air con didn’t work for two days, despite asking several times for maintenance. It was finally fixed, but wasn’t that effective. There are also no lifts in this hotel & it had 3 floors. One day we got back from the beach to find we had no towels. We ordered on the app and we had to sit for 1 1/2hours all sandy until they arrived and that was after we called reception as well. LOCATION- the location is perfect, close to the airport, on a gorgeous beach with turquoise water. It’s peaceful & very relaxing. Not much to see in Boa Vista, but we knew this. The grounds of this hotel and the building itself are beautiful, like a palace. Definitely looks 5 star and very clean. POOLS - there are 2 big pools 110cm deep. Then two pools with swim up bars and seating in them. There is also a small pool where the staff did activities. The pool areas were lovely and the sunbeds nice. It was definitely 5 star in those areas. The pools were perfect temperature and not too busy. Pool towels are available from two little towels huts, they are big and you can get clean ones every day. Always able to get sunbeds, but not always umbrellas. Does have areas with shaded sun canopies. ENTERTAINMENT- the staff did a great job entertaining people day and night. Yoga, Zumba, sports, dancing, games etc. There was also an art centre and a spa which were chargeable. There was also a gym. The evening entertainment was in a huge stage area, with plenty of seating. It was all sorts of shows with music etc. There was also the reception bar area, which was beautiful and very chill

Suite stupenda… pulizia, posizione perfetta e tanta cortesia