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Wow! What a hotel! Stuff is very young and perfect!
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Très bel endroit et excellent accueil
酒店回复:Bonjour Sébastien,Merci beaucoup pour votre superbe note et votre gentil commentaire. Nous sommes heureux que vous ayez apprécié l’endroit ainsi que l’accueil. Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau prochainement.La direction
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Great location. Friendly staff. Clean rooms. A little dated it overall but overall a good option.
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Great place too stay, People are kind and breakfast is good. The room was huge with shower in one bedroom and a big Bathmen in the other. Only our room was next to the road so that kind a noisy.
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Only an overnight stay on a run from Melbourne to the Gold Coast, but I was so impressed, I intend to return with my caravan!
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La atención por parte del personal de recepción necesita mejorar las formas de atención al cliente. Sobretodo la persona llamada Susi. La forma de tratar a los huéspedes deja mucho que desear. La verdad que tenía unas expectativas más altas de este hotel.
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Experience was wonderful,! Excellent! Hotel ,suite was exceptional! Staff is so helpful and friendly! Thank you for making my stay so special!
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Great breakfast and clean room
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No late checkouts which is very inconvenient
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Room g838 had a beautiful view and was semi upgraded which made up for the giant yellow stain on our sheets and the leaking AC unit in the middle of the night. Only loud Latin music was being played at the pools 90% of the time during the day however there was a good band in the evening. The food was good. The drinks were ok. The Mother’s Day flowers were a wonderful surprise. The adults only hottub was the perfect temperature. The tacos at Solara were amazing. Checking out the boats at the marina was fun. The clientele overall was not what we were expecting at all for $600 per night.
酒店回复:Hi April,Thank you for sharing your detailed feedback. We're glad you enjoyed the beautiful view, the evening band, and the tacos at Solara. We apologize for the issues with your room and the music selection at the pools. Your comments about the clientele and other aspects of your stay are valuable to us as we strive to improve our guest experience.- The Staff at voco Sandpiper All-Inclusive Resort
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