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Always stay here when visiting family and it never disappoints! Great location, amenities and very clean!
酒店回复:We take pride in providing the best accommodations and service, so your compliments are appreciated. I'm delighted to learn your stay was pleasant, and I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel.
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Guest
大柏树小屋
时间:2026/05/01
The room was very nice and clean but you have to have a room key to access the elevators which is disappointing. We went down to breakfast at 8am, having left our belongings in the room to go back up to the maid cleaning our room for us to leave. We had to grab our stuff and rush out, hoping we didn’t forget anything. When we had arrived, the worker told us we could access all amenities even after checkout which isn’t true since you can’t use the elevator without the key. The pictures showed a balcony view of the store but we had the roof of the restaurant as our view so we saw nothing cool. It was incredibly disappointing. Absolutely DO NOT eat at the restaurants here unless you are a vegan yankee. The food is not for us people from the south. All wheat crap, no flavor, beyond expensive and genuinely ~ awful. We spent $200 at the rooftop restaurant for some of the worst food ever. Whalburgers for breakfast was the nastiest, healthiest tasting food ever. I don’t mind healthy alternatives but I don’t want my food to taste like grass. The room itself was super nice. The fireplace is a fake fireplace and does not heat up AT ALL. The air in our room didn’t work at all. The fire pits outside didn’t work. The beds were comfy and the bathroom is nice. Otherwise, there’s no way it was worth $350 a night. I was thoroughly disappointed.
酒店回复:Thank you for staying with us and for sharing your review. We will pass your comments along to our team as we are always looking for ways to improve.
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Great place, clean and quiet. Highly recommended!
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Great location and good service and room was very clean and modern. My only fault would be the hotel didn’t seem busy but we were put in a room at the back with no sea view. Bearing in mind we spent a lot on the room then another £150 in the bar/restaurant don’t know why we couldn’t have a sea view.
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Assez "vieillot" malgré une excellente literie. Propreté au top. Salle d'eau très basique.
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Todo muy bien, EXCEPTO que a las 9 de la ma?ana te tocan y entran a tu cuarto a “hacer revisión “ ya los hemos quejado y cada vez que vamos pasa lo mismo.
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Bathroom was incredibly small room wasn't very clean makeup from prior guest still on pillow pillows. Hair dye stains in the bathroom.
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位置非常方便,就在机场里面,而且很安全。房间衞生,前台服务也很好,有免费的冰箱贴送。再次入住前台帮我免费升级了有窗的房间,非常感谢。
酒店回复:尊敬的客人,特别感谢您分享入住体验,每一条反馈都是对我们的肯定与鼓励!一楼免费贵宾厅的小食咖啡、二楼的健身房与桌球桌,都是我们为丰富您的入住时光特意准备的,能满足您的休闲需求,我们格外欣慰。?衞生方面,我们始终重视客房清洁管理,力求为您提供整洁舒适的居住环境;而酒店位于客运大楼二层的位置,不仅让周边交通衔接便捷,方便您前往值机或中转区域,还能帮您节省路途时间,从时间成本上凸显性价比,这份 “便捷高效” 能被您认可,我们十分满足。?未来您无论是赶早班机、夜班机,还是中转停留,我们都随时在机场内等候您的到来,期待能再次为您提供优质的入住体验,祝您出行顺利、生活愉快!
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Clean property. Surprised by the self parking fee. Just another way to fleece customers…use caution when making reservations now, guess you have to ask if there any hidden or miscellaneous fees now, sad.
酒店回复:Thank you for taking the time to share your feedback. We’re pleased to hear you found our property clean and appreciate your 8/10 rating.We sincerely apologize for the frustration regarding the self-parking fee and understand how unexpected charges can impact the overall guest experience. We strive to be transparent with all fees during the reservation process, and we regret that this came as an unwelcome surprise during your stay.Your feedback is valuable and helps us better understand how we can improve communication with our guests. We truly appreciate you choosing Courtyard Cartersville and hope to have the opportunity to provide you with an even better experience in the future.
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The stay was wonderful - there was personalised attention and genuine hospitality. Our host made us feel special and took care of us. We really enjoyed our time there.
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