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I find the property to be quite good clean and at a good location. The parking was slightly on the higher side and they were limited slots. When I was there. The check-in process was painfully long. This could have been better but overall service was reasonable.
酒店回复:Dear Guest,Thank you for your review. We're glad you found the property clean and well located. We’re sorry that the parking charges, limited spaces, and the slow check?in process affected your stay. We understand how frustrating that can be, and we’ll be reviewing these areas with the team. Overall, we appreciate your recognition of the reasonable service and your helpful feedback.Kind Regards,The Front Desk Team
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I have stayed at this hotel several times before. A good breakfast, clean, good in room facilities for the price and helpful staff.
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Unbelievable and a lifetime experience I highly recommend! Amazing views from all parts of the island with great friendly staff willing to help with anything you required! Missing my morning mosmosos at breakfast or two lol to start my day!
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Rent, hj?lpsam personal och god frukost
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Would stay there again, helpful staff, clean and comfortable
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very convenient and comfortable.
酒店回复:Thank you for your lovely review
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Beautiful location with amazing views. Lovely helpful staff.
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InterContinental Grand Ho Tram. A beautiful and expansive resort complex with spacious rooms, a well-positioned location, and a pleasant beachfront setting. The hotel staff do an excellent job managing sea debris and maintaining the beach area. The resort offers a good gesture by providing a shuttle bus service transporting guests between Ho Chi Minh City and the hotel, making travel more convenient and comfortable. The breakfast offers a wide variety of selections, and the staff throughout the resort are friendly, welcoming, and attentive.
One minor area for improvement: I noticed one guest eating and chewing food directly in front of the buffet counters. Perhaps management could consider placing a polite sign requesting guests to refrain from eating in front of the buffet stations, as this would help maintain a more refined dining atmosphere.
Overall, a very enjoyable and relaxing resort experience.
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Its a good experience the food it was very good
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房间很宽敞,没有烟味和其他异味,服务人员很热情,这个价位能订到这样的酒店,性价比很高了!衞生间乾湿分离,也很乾净。
酒店回复:尊敬的客人:您好!非常感谢您对我们酒店的好评,我们一直以来都非常注重客人的需求和反馈,为此我们将不断提升我们的服务和设施,为每位客人创造舒适和愉悦的入住体验。很高兴听到您对我们的员工和设施都有很高的评价。这将鼓励我们继续努力,不断改进服务,让您的下次入住体验更加愉悦。祝您生活愉快.工作顺利!
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