I will never stay here again. I’m reporting this hotel to board of health had to leave at midnight due to toilet not working at all Told no one can fix it and no other rooms. Drove 2 hours home to come back again next day for a graduation. Now fighting to get my money back. Nasty employee. Had a hard time from minute we entered hotel.

Called in for a pint yesterday afternoon. Outdoor seating area littered with cigarette ends. To top it off I then had to sit and stare at a jar full of them on the table. Please tidy this area up. I often bring my kids in for a coke, not something I want to look at whilst trying to enjoy a beer. You have no email address either otherwise I would have messaged you directly.

Old doors, no hand soap, no shampoo, no body gel. Staff is very nice and helpful.

Nice hotel in very good location, a block from the beach, 10 min walk to city center

Super séjour. Vu incroyable. Massimo est très serviable et disponible. Pas de petit déjeuner

酒店回复：Thanks so much! ??

Un lugar hermoso para quedarse unos dias y visitar todas las bellezas arqueológicas y arquitectónicas que tiene esta linda ciudad de Soria. Excelente servicio y el desayuno formidable

Bravo !! Tout était parfait Restaurant excellent+++ H?tel familiale au top! Accueil chaleureux, convivialité, calme, propreté . Une belle table de petit déjeuner agréable nous attendait à notre reveil. La patronne est très disponible, dynamique et à l'écoute de sa clientèle. Un gros bravo à toute lequipe!!! Je recommande cet établissement.

酒店回复：Un grand merci pour votre magnifique retour ! Nous sommes ravis que votre week-end à Pierre-Percée ait été à la hauteur de vos attentes Toute l’équipe vous remercie sincèrement pour vos compliments sur le restaurant, l’accueil et l’ambiance de l’établissement. Vos mots nous touchent particulièrement, et seront partagés avec toute l’équipe, qui met un point d’honneur à offrir un séjour agréable et convivial. Nous espérons avoir le plaisir de vous accueillir à nouveau très bient?t au pays des Lacs de Pierre percée pour un autre moment tout aussi réussi ! Bien chaleureusement, Simone Adrien et JeanBaptiste

Sehr sch?n renovierte, ger?umige Zimmer. Perfekt eingerichtet. Badezimmer gro?zügig. Frückstück Buffet hervorragend, Abendessen auch sehr gut. Personal sehr freundlich. Aufenthalt hat wirklich Freude gemacht.

Staff made a terrible mistake during check-In and charged a Hold for my room charges again despite the Front Desk Staff and Manager knowing and confirming that I had prepaid more than $1,100 for my Stay. Was there for my Son’s Graduation which adversely impacted my enjoyment of something I’ve waited a long time for. Staff, even today during Check Out, blamed my Bank for their charge error. Reached out to the General Manager and incredibly have not received any response.

Excellence Service Mr. Kanhaiya Lal And Very supportive & Helpful my event's are very Successful All Guest very happy In ITC Fortune... Open view Earthen oven Thanks Kanhaiya

酒店回复：Dear Guest, Namaste! It is a pleasure having you with us at Fortune Park BBD, Lucknow. We thank you for sparing your valuable time to evaluate our product and services. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Warm Regards, Vaibhav Bhatia General Manager