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Except hotel with really large rooms.
Very quiet place to stay and get your thoughts together and even meditate. I loved the quietness and the scenery around to hotel. The hotel staff were very helpful. The hotel restaurant was also very good.
We also toured the local “Pilgrim Craft Beer Brewery” located next door to the hotel. The brewmasters were very cordial and knowledgeable about brewing. The flavors of beer we fantastic.
Very enjoyable stay. Highly recommend if you looking to get away from the big city hustle and bustle.
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The property looks very nice on the surface, but there were things that threw me off. Bathroom (tiolet) upon arrival was not clean. And most light switches do absolutely nothing. AC ran but not very cool, was hot most night. The food at a few restaurants was supposed to be first class, I actually found better food at the 2 buffets. Most of the staff were pleasant, there were a few that let's say you could tell they hate their job.
酒店回复:Dear Mr. Carney, Thank you very much for choosing Bahia Principe Hotels & Resorts and for taking the time to share your feedback regarding your recent stay.While we are pleased to know that you found the property visually appealing and that several members of our staff were pleasant during your visit, we sincerely regret the inconveniences you experienced with the cleanliness of the bathroom upon arrival, the room lighting, air conditioning, and some aspects of the dining experience.Please accept our apologies for not fully meeting your expectations. Your comments have been shared with the corresponding departments, as they are very important in helping us identify areas where improvements are needed.We truly appreciate your feedback and hope to have the opportunity to welcome you again in the future for a much more satisfying experience.Kind regards.Cinthya H.Guest Relations Department
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The check in was good. Front desk has been helpful. The breakfast staff lady this morning was pretty crabby. If you are French you get to sit where you want. American not so much. Not helpful at all this morning. The gentleman at breakfast when we were done was nice.
Breakfast itself was not very good. Most of the selection was not hot just warm at best.
酒店回复:Thank you for taking the time to share your feedback. We are pleased to read that the welcome and check-in process went well.We are, however, sorry that your breakfast experience did not meet your expectations. We would like to assure you that no difference in treatment is made between our guests, regardless of nationality. We sincerely regret if this was the impression you received, as it does not reflect the values of our establishment.Your comments regarding the breakfast service as well as the temperature of the food have been taken into consideration and will be shared with our team in order to improve the quality of our service.We hope to have the opportunity to welcome you again under better circumstances.
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é uma casa antiga, porém bem cuidada.
O atendimento cordial e amistoso fez toda diferen?a.
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Only problem is location is next to platform of station hence lot of noise from train and vehicles in parking lot all the time
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The room was clean, spacious, and comfortable, with free electrolytes in the mini-fridge and there was a Nespresso with plenty of pods. It also smelled really nice. There was a spacious semi-private outdoor seating area with a fire pit. Staff was helpful at the Spa, though the Lobby / Check-in person was kind of awkward. Maybe she was new. The grounds are huge and it's easy to get lost, so be prepared to do lots of walking or continuously call for a golf cart to chauffeur you around. It's also kind of confusing the way the "rooms" (which are stand-alone units) are numbered, and I couldn't figure out the order or logic behind it. That said, it was lovely, clean, and the amenities are incredible. Guests get free access to use the sauna, steam room, salt room, and adult-only heated pool for free, but have to make a reservation and have one hour to use the spa facilities.
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Franchement pas top, ils veulent faire dans le gastro mais n'y arrive pas, viande style onglet en sorte de brochette archi cuit, limite semelle, pas de frite mais un minuscule ramequin de pommes sautées et 3 feuilles de salade en accompagnement, j'ai encore fin en sortant !
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Good location, easy check in and check out!
Would stay again.
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Thoroughly recommend Canaston Oaks for a break in Pembrokeshire. Lovely and welcoming host. Our room was just perfect with everything we needed and very clean. Lots of thoughtful touches including fresh milk in the fridge for that cuppa after a long journey. We also had a private outdoor seating area to chill. Breakfast was exceptional, with plenty of choices using fresh local produce. The site itself is perfect with parking. A lovely walk down to the river with several well placed benches to sit and relax and watch the wildlife. A real gem of a base from which to explore Pembrokeshire or just chill and recharge the batteries. 100% recommend. We will be returning!
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Room was clean staff was kind breakfast was on hold because of an event but overall great place
酒店回复:Thank you for your kind feedback! We’re glad you enjoyed the clean room and friendly staff. We appreciate your understanding regarding breakfast during the event, and we hope to welcome you back again soon!
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