Excellent stay. We had an issue with one of the door locks getting stuck and they rectified it straight away. Very friendly staff and we felt very welcomed on our stay. Kid friendly with a playground and right near the water for a swim. Would definitely stay again!

This hotel is nice. We stayed in a basic room. There is no housekeeping service for the time we stayed which was 3 nights. The little freezer compartment was iced over and we couldn’t fit anything in it. So we got no new towels or amenities for 3 days. When we came to check out at 9 am when the office opened the man at the desk said the credit card machine wouldn’t be online for 15mins. We needed to go so we left credit card details to be charged, a different card from the original deposit card. Today we find the original card has been charged and for the full amount, even though a one third deposit was paid. I found the staff member on the desk to be quite flippant when dealing with him and didn’t seem to care much. If the credit card machine isn’t online for 15 minutes then turn it on 15 min before you open up at 9am.

性价比很高的一家酒店，风景真的没得説，景色秀丽养眼，氛围感满满。院内环境安静优美，整洁有序，让人身心放松。房间内部乾净透亮，衞生细节把控严格，每个地方都收拾得很整洁。服务周到贴心，工作人员粥粥，小刘态度亲和，办事靠谱，入住全程都特别满意！

酒店回复：【环抱式迷人山景】【24小时管家服务】尊敬的宾客，您好！一字一句读完您的反馈，我们心中万分狂喜，就好像千里马等待已久终于遇上了欣赏它的伯乐！从您的字里行间我们看出您一定是温暖且心思细腻的人，我们把最好的东西都用在了您的使用感受上，温馨实在却不浮华。听着您的赞美，我们心里美的不要不要的，已经迫不及待的想和您再次相见了！

Valhalla was heavenly!! Fireplace in the room, super friendly valet and front desk staff. We very pleasant surprised and cant wait to return!

服务特别有亮点，机器人送餐送物超方便，全程不用接触，乾净又高效。酒店整体环境舒适，细节做得也很到位，住得很舒心，值得推荐！

酒店回复：尊敬的宾客，非常感谢您的满分好评与推荐！很高兴我们的机器人服务和环境细节能让您住得舒心。我们会继续保持乾净高效的服务，期待您的再次光临！

Rent og pent. Romslige rom og flott bad. Meget sentralt. God frokost.

第一次来海东选择了云漫，感谢前台阿姨免费升级了房间，独立阳台直接眺望洱海，亲水房间特别舒服，最重要的是房间衞生和设施很乾净很到位！下午茶也很好吃，推荐～

酒店回复：【一线亲水房】【青云【精致海景双人下午·云漫海景客栈】感谢您初次到访海东就选择云漫，特别开心能为您免费升级房间，让您拥有直麪洱海的独立阳台～用心做好衞生与设施，准备暖心下午茶，只为给您舒适惬意的旅居体验。承蒙喜爱与推荐，期待下次再与您共赏洱海风光??

The Brehon is a fab hotel, arrived for a two night stay and was upgraded to a fantastic suite, did not want to leave. It was a fantastic start to my roadtrip!! Staff were so nice and helpful I could not have asked for better. Great food and good vibes??

This was honestly the nicest, classiest and most serene place I’ve stayed in while traveling through Vietnam and Thailand. Not only was the room beautifully done, but the grounds are just gorgeous. And they charge an amazing price. Outside of Ninh Binh in this area is where you want to be. They have bikes for free and motorbikes right here for inexpensive. I took a bike ride through the countryside along the river and it was so majestic. They have amazing cocktails, wine and beer and the food is amazing. Also the pool is divine. They are so helpful as far as helping with the best places to go. The owner is so cool and speaks English!! I can’t wait to bring my friends back here and we will be staying here for sure!!!

Nous avons passé un séjour très reposant dans ce vignoble avec du personnel extrêmement sympathique et bien veillant et les propriétaires sont très professionnels et de très bons conseils, mes enfants ont nourri l'ane Bourriquet présent sur le domaine. Pour conclure je vous recommande chaudement cet endroit.